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Hi ROKU stick does not show any films on Netflix, BBCiplayer etc.

Lilac screen appears with message HDCP unauthorised content disabled. There is sound but no picture. The ROKU stick is connected to a LOGIC TV L29HED13. Can you advise me on yhis problem, please?

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Please contact ROKU customer support on this problem.

Posted on Dec 27, 2016

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Why after choosing a show a message comes up on the screen "HDCP unauthorized content"


To resolve the issue "HDCP Unauthorized. Content Disabled" on your Roku, follow the steps below. If a purple screen appears on your TV showing "HDCP Unauthorized. Content Disabled", it's usually caused by a loose HDMI connector, or is caused by a problematic HDMI cable

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Roku displaying HDCP unauthorised. Content disabled. How do you fix this so you can see the picture.


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How is Amazon Fire Stick different from Roku Streaming Stick?


The Amazon Fire Stick and Roku Streaming Stick both are streaming devices which are being compared in this article. Today we're going to be taking a look at both systems in order to help you build a better picture of which device would suits your needs most fully. To watch your favorite shows on Roku all you need to do is generate your Roku Link Code and activate your Roku device.
Amazon Fire TV Stick versus Roku Streaming Stick Design and Compatibility differences:

As far as the appearance is considered the Roku is purple in color while the Amazon Fire Stick is available in matte black finishing. Compatibility is equally similar. The Roku Streaming Stick and the Fire Stick support a wide range of devices, including those running on iOS and Android platforms.
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Will a roku work with netflix


Netflix Activation with Roku devices
  • Make sure that you enter Roku activate devices and also incorporated with the 5.1 audio options.
  • These 5.1 audio options are required for streaming of high quality contents.
  • So ensure your Roku device comes with these 5.1 audio options to enjoy high quality screening.
  • All the devices have Subtitles and captions as a default options.
  • Netflix avail users with Parental controls options and they can set their own Individual Profiles.
  • For Roku 1 model Go to Home screen > Select Netflix. You can visit channel store and your preferred Movies and TV shows are selected from there. Once you selected your preferences choose Netflix and add channel option is clicked to add your favourite shows.
  • In case of other Roku models, Go to Home screen > select Netflix. Go to channel streamed and then select preferred Movies and TV shows. Select the SignIn option from home screen activate Netflix in Roku to stream your preferred contents.
Signing out of Roku
Make sure that you enter Roku activate devices and navigate to Roku Home menu by pressing the home button. Select the Setting and choose Netflix settings from the menus. Select Deactivate the player from the Netflix account and chose the option yes now your Roku device will be deactivated.

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1 Answer

Roku 3 hdcp


Hello... I searched the internet and found this. I hope this helps...

To resolve the "HDCP unauthorized. Content disabled" issue, try these steps:
  1. If you are trying to stream 4K Ultra HD content when you see the purple screen, review the instructions for setting up your Roku player for 4K. Go to the next step if you continue to see a purple screen.
  2. On both your Roku player and your TV or AVR, unplug each end of the HDMI cable.
  3. Power off your TV and your Roku player and unplug their respective power supplies.
  4. Reconnect both ends of the HDMI cable, pushing them firmly, all the way in.
  5. Reconnect your TV and your Roku player to their power supplies and power them on.
  6. Try viewing the video again.
If the above did not resolve your issue, try these additional suggestions:
  • Try a different HDMI input on your TV.
  • Try using a different HDMI cable (less than 6 feet if available), just to make sure the cable you are currently using does not have any defects.
  • If you are using an HDMI switch or AVR, try connecting the Roku player directly to the TV.
  • Try another TV, if possible.
  • If you are using a computer monitor, try using a TV, if possible.
  • Try using different Display Settings on your Roku player. You can find these settings under Settings >Display type.
  • If this is the first time you are seeing this HDCP purple screen after setting up your Roku player, ensure that your TV and/or AVR supports HDCP. Contact your equipment manufacturer for more information.

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