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I have a "Do all Quilter's Hoop" and want to be sure it will work on my Designer Ruby machine before I open it (package indicates Designer SE Version 9293 or higher or Platinum 955E are required).

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You would need to contact the manufacturer of the product for the compatibility question.

Posted on Dec 27, 2016


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I have snapped off the leaver on the top of the slide where the hoop goes into can I get this fixed or do I need to buy a new embroidery unit machine is designer ruby

You might try checking with a dealer to see if they can order a replacement part. May be difficult if your machine is older. Perhaps find a donor part or machine on eBay, etc.


Dec 15, 2016 | Sewing Machines

1 Answer

I have a Viking designer ruby machine. I am trying to embroider a name. I have the right hoop and the design fits the hoop and I keep getting an error message.

Sometimes machines will not work because even though the hoop appears large enough, there is not enough leeway for the presser foot to maneuver inside the hoop. This is a common issue with embroidery machines. The probably answer is to either shrink the design or use a larger hoop.


Nov 13, 2016 | Sewing Machines

2 Answers

My Husqvarna designer SE embroidery unit keeps giving an error message "install hoop correctly". I've checked everything but can't get around the message. can anybody help ,?

You have probably got the machine set to use a different size hoop. Click on the hoop icon and change it to the size you are using. Hope this helps you.

Aug 04, 2013 | Husqvarna Sewing Machines

1 Answer

Having trouble with reading usb sticks hour glass comes on for a second then nothing

Make sure that the stick that you are attempting to use it 2 GB or smaller.
Which machine do you have? Designer 1, SE, Ruby, Topaz or Diamond all use usb sticks and I may have a different answer depending on which one you have.

Dec 13, 2010 | Husqvarna Sewing Machines

1 Answer

I bought a new embroidery unit for my designer 1 when I but it on it makes e terible noise and says to slide of hoop and clear position for i . embroidery position'But it won't go into embroidery...

Don't know for sure what is happening, but you should not put on a hoop until you are actually ready to embroider. The unit goes on while the machine is turned off; turn on the machine; it will make a noise; you should get a pop-up on your screen to Calibrate the unit. Touch this button, and the arm moves into position ready. Load your design and choose the correct hoop then put the hoop and project on the machine. Also be sure that your design will fit in the hoop selected.

Sep 01, 2010 | Husqvarna Designer I

1 Answer

I have the quilters 150x150 hoop and I need an update to use it, the button on my embroidery machine is grey I think it needs to be dark blue

Dark grey, actually, but you don't need the upgrade. Set the hoop size at the machine for the 150 x 240 hoop and the 150 x 150 hoop will work. Just be sure that the design starts in the centre i.e. don't move it up or down at the machine Embroidery screen. Before you begin sewing, check that the design will fit in the hoop without bumping the sides of the hoop. Use the Check Size button which is on the second screen of the Embroidery Screen (touch More on bottom right of first screen). The Check Size button is the one on the bottom right - the first button to the left of "More". Touch it once, hoop moves to top left of design; touch again hoop moves to bottom left of design; again hoop moves to bottom right; again hoop moves to top right.

Make yourself a note so that when you next take your D1 in for its regular service, get the hoop upgrade done at the same time. You need to have at least version 2.1 of the machine software installed - your tech. can do this for you too. It is a really minor adjustment so should not add much to the service cost. Be sure to take the embroidery unit in too when you go for the service.

Nov 16, 2009 | Husqvarna Designer I

1 Answer

I'm using the Mega Single Hoop for the Viking Designer SE embroidery machine, because my design is too long for any other hoop. When I try to embroider, however, I get the message "Design outside hoop...

1. If the design came from the internet or a design package, it's possible that it's "center" has not been centered properly. To correct this you need to open the design in the Husqvarna Viking software and click on the "Center in Hoop" icon. That function redefines the center of the design so it will align properly in any hoop that it fits within. If you have 3d software, after clicking on that icon you physically have to put the black crosshair that designates the center in the design, in the very middle of the hoop and then save the design to your computer, then send it to the machine. The 4d software automatically centers the design in the hoop when you click on the icon.

If you have the software and you "combine" any designs together you must always click on the center design icon to recalculate or redefine the center position and then move the design's center to the middle of the hoop before saving the design. This way you center the designs center positoin around the needle position. Meaning that when you hit the start button on the machine, where ever the needle is, is where the center of your design is.

I hope this helps

Oct 15, 2009 | Husqvarna Designer I

1 Answer

My embroidery unit does not recognize my hoop size. I am using the 240 x 150 and I have the size selector set to the size. When I try to start my project the screen says to attach correct hoop size. I...

The first thing to check is the software version on your machine. Later versions are far better at recognizing the proper hoop than the earlier versions. The current version is 2.24 . Check this by looking at the bottom, right corner of the welcome screen when the machine is first turned on. The numbers in that corner are your software version.
If you are in the 2's, then adding the latest probably won't change this problem. Make sure that when the hoop is slid into position you do not go beyond the proper position. The release button on the hoop holder should drop down fully. If it is slightly raised, pull the hoop back toward you, without holding down on the button and see if it clicks down farther. If so, I recommend that you press the button just when you start the hoop onto the machine, then release it and as the hoop slides back it will click into the hole. Wiggle the hoop a little and the button should seat fully and then the machine should recognize it. If it still does not recognize the hoop, you may need professional attention.

Apr 08, 2009 | Husqvarna Designer I

1 Answer

Wrong hoop display

If you haven't already done so, download the latest update for the Designer 1 and install it. 2.22 is the latest. Your current software version is in the lower right corner of the display when the machine is first turned on. It only shows for a short time so be ready when you turn it on.
If you have one of the last few versions, the embroidery unit will calibrate by moving the arm to the right and the hoop holder moves away from you, then back part way to the left and the holder will move back toward you and you will then hear a "grunting" sound as the holder moves slightly forward and back to finish verifying its position. If the arm fails to move from side to side or the holder doesn't move forward and back, the embroidery unit may not be fully connected to the machine so turn the machine off, slide the unit 2-3 inches to the left and firmly reconnect it and try again.
You can't bypass the "wrong hoop" display. We just have to convince the machine that you have the correct hoop installed. Let me know how it goes.

Jun 07, 2008 | Husqvarna Designer I

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