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We returned the Dyson DC50 Compact on 12/16/16, via UPS. Were told thatthe inoperable vacum via UPS, and a new one would be received within 3-5 days. To date have no vacum. Thanks, E. Romeo

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Dyson DC50 / DC51 - Getting started


<utube src="6ITE3hona-4"></utube><br>How to assemble and use your new Dyson DC50 or DC51 vacuum cleaner.

on Aug 16, 2013 | Dyson DC50 Animal Upright Vacuum Cleaner

1 Answer

I lst my instructions for dyson animal 50. How do I get instruction booklet


Hello, this is Ava with Think Crucial.

You may refer to this link for Dyson DC50 operation manual: Dyson DC50 Operating Manual

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc50

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Nov 18, 2016 | Dyson Vacuums

1 Answer

Best way to clean Dyson dc50


Hi there, it's Jack at Dyson.

We're happy to help, but can you let me know if there's a particular part of your DC50 that you're trying to clean? If possible, please include a clear description of the part in question.

Alternatively if you'd prefer, you're welcome to call our experts directly to discuss this. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Sep 20, 2014 | Dyson Dc50 Ball Multi-Floor 2-Tier...

1 Answer

How do you change the brush in a DC50


Hi there, it's Jack at Dyson.

If you need to remove and replace the brush bar in your DC50's cleaner head, our experts would be happy to talk you through this.

You'd just need to give us a call when you have your machine to hand - you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 27, 2014 | Dyson DC50 Animal Compact Ball Upright...

1 Answer

Troubleshooting dyson


Hi there, it's Jack at Dyson.

I'm sure we can help get your DC50 up and running as normal again. The best place to start is our online Support guide - it will walk you through each troubleshooting step, and help you to locate and remove any blockages: http://www.dyson.co.uk/support/dc50/dc50-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usualdc50

If you haven't washed the filters recently, this should also be done. We recommend washing both filters at least once a month, using cold water without detergent. Allow at least 24 hours for both filters to dry completely before replacing them.

I'm confident that checking for blockages and giving both filters a wash will restore full performance. But if you'd like any further advice after giving this a try, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 12, 2014 | Dyson Dc50 Ball Multi-Floor 2-Tier...

1 Answer

Replace hose cuff


Hi there,

The hose cuff is manufactured as part of the complete hose assembly, and it's not possible to remove or replace the cuff without damaging the hose.

However, if your hose has been damaged, it would be worth getting in touch with us directly. Our experts will be able to confirm if we're able to help under the terms of our 5-year guarantee. You can reach us on 0800 298 0298 (UK) or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Jul 14, 2013 | Dyson DC50 Animal Compact Ball Upright...

1 Answer

Comcast dc50


Hi there, it's Jack at Dyson.
From what you've described in your question, it sounds very likely that you have a blockage somewhere between the cleaner head and the bin. Please follow the steps shown in the video above to locate any obstructions from the cleaner head, and to remove any threads or hair from around the brush bar.
Once you've done this, it's also a good idea to follow the steps shown in our online Support guide for help locating blockages in the internal hose:
http://www.dyson.co.uk/support/dc50/dc50-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usualdc50/dc50-clearing-the-brush-bar-video/redirect-to-internal-hose/check-the-internal-hosedc50
If you would like any further advice from one of our experts after you've tried this, you can reach our freephone UK Helpline on 0800 298 0298. We're available from 7am-10pm, 7 days a week.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com

May 02, 2013 | Dyson Vacuums

1 Answer

I can't get the wand on my new dyson dc50 to go


put it in the upright tube bit first

Mar 25, 2013 | Vacuums

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