Question about Dyson Dc 41 Ball

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How do I get my money back for my Dyson DC-41?

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Posted on Jan 02, 2017

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SOURCE: My dyson dc 41 won't turn on. How do I fix it?

First I would check to make sure you're not plugged into a GFCI ( ground fault current interrupter) protected outlet. If so press the reset button. If everything is all well and you're getting power to the cord I would proceed by checking the bottom of the sweeper to make their sure there are no Obstructions.

Posted on Jan 31, 2015


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Dyson DC 41 I cannot get the handle to stay up.

The stand assembly with the wheels should lock into place. If it's not you will need to test and inspect closely to see why. It may be dirt, wear or a broken part.

Jan 29, 2018 | Dyson Vacuums

1 Answer

My dc 41 wont turn on I removed all filters and cleaned them removed any obstruction cleaned it up and still wont turn on is there a relay switch ?

If it is like my dyson big ball type model the switch wears out . I had to pull it apart with special Torx screw drivers I got from dyson and then replaced the switch.

Feb 08, 2017 | Dyson Vacuums

1 Answer

I have a Dyson DC 41 and the right side of the ball (the non-filter side) won't turn freely; it still turns but feels stuck and the filter side has no issues. Is there a way to remove the ball shell...

Hi there, it's Jack at Dyson.

The issue you've described sounds very unusual. Both halves of the ball shell include bearings, and should rotate freely on the axle. If you can't see anything obvious that could be jamming it, I would encourage you to contact us directly for some help.

Just to make you aware, dismantling the machine any further than is shown in the User guide could void your Dyson warranty, so we would advise you not to try to remove the ball shell without contacting us for advice.

When you have your DC41 easily to hand, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will talk you through some simple troubleshooting checks, and may be able to resolve the issue right over the phone. If not, they can discuss your options for repair.

We'll look forward to speaking with you.

Mar 09, 2015 | Dyson Dc 41 Ball

1 Answer

Why does my dyson dc 41 falls over

Hi there, it's Jack at Dyson.

We certainly wouldn't expect your DC41 to fall over in use, and we'd like to understand a bit more about this issue. Please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll take some further details and should be able to help resolve this.

We'll look forward to speaking with you.

Aug 03, 2014 | Dyson Vacuums

1 Answer

How do i attach a cover to the dyson 41

Hey this is Jeremy with Crucial Vacuum,

To attach the cover on your Dyson DC41, first lay it flat on the ground with the handle facing up. Next, place the cover over your filter on the roller-ball located near the brush-roll of the vacuum. Rotate the cover clockwise until you hear 3 clicks and you'll be all set to continue vacuuming.

To help you see this visually please refer to the link below. Specifically, you can look at page 6 under section B.

You can purchase replacement parts for Dyson direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care

Jun 28, 2014 | Dyson Dc 41 Ball

1 Answer

Why the Dyson dc 41 roller brush will not turn?

Try these steps:
  • Check the button that turns off the roller brush to make sure you didn't press it by accident.
  • Unplug the vacuum and clear pet hair and other debris off the roller brush. It may stop as a safety feature if the roller brush is too restricted.
  • Make sure the belt to the roller brush is placed correctly and not broken.
  • Press the roller brush reset button. It may be located on the side of the vacuum's head, or inside the handle. The switch may need to be replaced if it's defective.
  • The roller brush is disabled while the handle is in the upright position, so tilt the handle backwards while testing the roller brush.
I hope that helps you!

Jun 21, 2014 | Dyson Dc 41 Ball

1 Answer

Dyson dc41 brushroll is not getting voltage at connector

It could be one of the two switches that control the power to the brush roll. Take it to a Dyson repair facility.

Jan 24, 2014 | Dyson Dc 41 Ball

2 Answers

Dyson dc 41 roller brush will not turn

Hi there,

You can download a .pdf copy of the DC41 user guide directly from our website:

Please note, for information on assembling, using and maintaining your machine, you can also find help guides and videos on our website:

Sep 27, 2012 | Dyson Dc 41 Ball

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