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My 48 inch tcl smart tv stuck at startup where TCL logo came or sometimes taking too long for the smart system to come. Problem is with startup only, what could be the reasons please guide??

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  • Ahmad Imran
    Ahmad Imran Dec 27, 2016

    Thanks mr. Knight, one thing I am not able to understand. Once it has started (of course veryyyyyy slow start) every thing is perfectly fine, no delays while changing chenals or volume up down, or any other functionality. Every thing can be done like a charm. Do you still think its a board problem. I have already reset/factory reset many times by the way.

  • Ahmad Imran
    Ahmad Imran Sep 27, 2017

    hi, i am here again in a 10 months time. Ok i had to take my tv to tcl service center a couple of times. they return it problem solved tag, saying, "Sir we have update your software and it should not have this problem". Right enough, tv works fine for a couple of months or so and then the same problem persists. they have done this 3 times now, problem solved by updating software and comes back in short term. any comments would be appriciated.



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Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Pull up older posts. In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.

Posted on Dec 27, 2016

  • The Knight
    The Knight Sep 29, 2017

    Hi Ahamed
    It sounds like the main digital board of your TCL TV has the fault. Not only with a software, but something wrong with its main digital processor IC.
    Just understand, this IC cannot be replaced on board by normal solder technique. Even the service center technicians can't.
    Trust me. I knows this well.
    Me too has worked at a world famous and reputed company's authorized service center as a service specialist, for a long time, not less than 35 years. It is Philips.
    The only way to make your set right is to replace it's main digital board.
    The rest left to you.
    Have a Good Day.



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Fault to the main power supply regulator section. Either it will be a separate board, or the part of main board. Check and replace damaged component/s at its main power regulator [SMPS] section circuit. Contact any service technician. If you wish to get some details; check the site linked here. Pull up older posts.
It will be best to replace the power supply regulator board as card basis rather than making "Surgery" to it; which usually will make loss for both money and time. Even though you can make it right, it will cost around an amount equal to the cost of a new board; including the cost of (spare parts + service charge) More to say, most of the spare parts to it will be difficult to get from open electronic spare part market. This is true to most of the flat panel TV power supply boards; irrespective of its brand and screen size.

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SOURCE: my tcl 48 inch led wont stay on when i power it on the tcl logo comes up then it inatantly turns off the sticker is miaaing so im not sure what model table mounted tv Please explain this problem

I would test the power supply board for the presence of the various voltages necessary for the other boards in the TV

Posted on Sep 15, 2016

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How to Play iTunes Videos on TCL Smart TV

Do you have gotten one TCL smart TV, C-Series smart TV featuring contemporary design, P-Series smart TV paired with picture performance, S-Series smart TV coming up with smart value, or the D-Series smart digital TV? There is no doubt that TCL smart TV is one of the smart choices for you to watch tons of videos, since it is equipped with Roku OS that can make it possible to access to excellent online streaming channels. With this smart feature in TCL smart TV, you are able to enjoy more than 500,000 videos, live sport, music and more. Unfortunately, iTunes app is not available for TCL smart TV, which is really disappointed to iTunes users who have a TCL TV. Although TCL smart TV is not able to be playable on iTunes movies and TV directly due to DRM protection, here, we can give you alternative way to enjoy iTunes videos on TCL smart TV with ease.
Part 1. Main Features of Different TCL TV Series
If you are the one who want to purchase a TCL smart TV, but don't decide which one to buy, you can review the special and unique features of different TCL TV Series so that you can choose the right TCL smart TV to watch iTunes DRM videos, such as movies and TV shows comfortably.
P-Series. This TV series are very similar with C-Series in term of performance. Apart from these stunning features, P-Series offers an incomparable sense of depth and reality, since Contrast Control Zones technology is able to optimize across 72 zones alone, which can achieve obvious contrast between bright and dark areas of the image.
C-Series. By combining Dolby Vision technology and premium HDR experience, TCL's C-Series offers great picture performance with greater contrast and brighter colors. Besides, with built-in Roku OS, you can choose the most streaming content from streaming services, such as Netflix, Amazon Video, YouTube, HDO NOW, Hulu and more. Powered by NBP Photon technology, this series also features Wide Color performance to come true the coverage of color space.
S-Series & D-Series. With the easy-to-use interface, this S-Series TCL Roku TV also has the ability to offers you endless entertainment in one place, even for your cable box and game console. With the wider range of size from 28'' HD display to 64'' 4K HDR resolution, no matter where you want to place your TV, S-Series TV could give you a perfect size for choosing. Regarding to D-Series, it is one of the smart TVs with high cost-performance ratio, since it combines high definition resolution and lower price.
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Now follow this step-by-step guide, and you will easily transfer them to TCL smart TV with the help of professional M4V to TCL Converter.
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After you finished importing iTunes movies, you just need to tap the "Format" button, and it will pop up a new windows, in which you can see and choose MP4 as the output format.
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