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I have the "processcom.android.phone" I press ok but it comes right back. how do I get it to stop??

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That is the underlying process that keeps your phone running. Do not stop that process.

Posted on Dec 29, 2016

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I have a galaxy pro tab 10.1 that keeps rep the same error msg. ( unfortunately the process android, process.acore has stopped) and I can't do anything , I press OK and it goes away only to come right back...


I would recommend following the steps in the below link. It has detail information on how to fix this issue. Mine was same as you and it fixed. Though I lost a few apps and contacts. But did have a back up in my SD card and re installed them. Watch out and test your phone when installing the apps one by one and you could narrow down the culprit.

Force close error or process stops unexpectedly Android

Good luck and Merry Christmas.

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How to restore to factory default


To perform an External Manual Reset of your handset to restore to factory settings, read instructions below and then perform.
  1. Power off the phone, press and hold volume down button, press power button.
  2. Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get"Android Recovery", then press Vol up key
  3. Wait for the "triangle ! / Android" screen then go on to step 4
  4. Tap on bottom right corner of the screen (may take a few times). a menu will come up
  5. Tap on "wipe data/factory reset", and tap OK. Another Confirmation screen will come. Tap Yesand OK
  6. After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap OK.
  7. Phone will reboot to initial setup MOTOBLUR screen.
Tip: Once you've reset your device, you can use your existing account to sync your contacts back to the phone.
(Steps on Gingerbread 2.3)
Remove and remount the battery and power up
If the phone still does not boot up to the MOTOBLUR screen, then perform the following Factory Reset instructions:
  1. Power off the phone, press and hold the Volume down button and Power buttonsimultaneously while powering up the unit.
  2. Screen will come up with "Fastboot" at the top of the screen, press Volume down key to cycle through choices until you get "Android Recovery", then press Volume up key to boot in this mode
  3. Wait for the "triangle ! / Android" screen then go on to step 4 android_recoveryscrn.png
  4. Press both Volume up and Volume down key simultaneously. A Recovery Menu will come up
  5. Tap on Volume down key until "wipe data/factory reset" is highlighted, and tap Power button. Another Confirmation screen will come. Tap on Volume down key until coming to Yes and tapPower button
  6. After userdata is cleared, the "reboot system now" option will be highlighted by Default. TapPower button
  7. Phone will reboot to initial setup MOTOBLUR screen.
To Perform a Factory Data Reset through settings menu:
  1. From the Home screen, press Menu
  2. Touch Settings
  3. Touch Privacy
  4. Touch Factory data reset (Read notes for other options)
  5. Touch Reset Phone
  6. Touch Erase Everything

Oct 20, 2014 | Samsung Cell Phones

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On nextbook 8se


http://www.androidpit.com/process-com-google-process-gapps-has-stopped-fix

Aug 15, 2013 | Nextbook Premium 8 Se Android

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Hauwei problems keypad


It seems your phone is stuck somewhere and I must tell you that you have to restart your phone immediately. Perhaps, you are running multiple task with same time. So, this type of problem held sometime.

Jun 29, 2013 | Huawei Cell Phones

1 Answer

I need to re-set the finger print scanner. how do I do this?


  1. Power off the phone, press and hold volume down button, press power button.
  2. Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get "Android Recovery", then press Vol up key
  3. Wait for the "triangle ! / Android" screen then go on to step 4
  4. Tap on bottom right corner of the screen (may take a few times). a menu will come up
  5. Tap on "wipe data/factory reset", and tap OK. Another Confirmation screen will come. Tap Yes and OK
  6. After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap OK.
  7. Phone will reboot to initial setup MOTOBLUR screen.

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