Question about Brother MFC-620CN All-In-One InkJet Printer

1 Answer

Yellow color the yellow has stipped printing.I've used the clean mode many times. I have installed "new" yellow cartridge. Still no yellow. Is ther a way th "flush" and purge the color (yellow"?thank you,

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 832 Answers
Re: yellow color

What you can try is the following procedure:
1# Install new carts and make sure that they are really well placed (the procedure will consume a lot of ink)
2# press menu then start mono (blue copy button) then 4 times arrow up (tel index). Machine will be in maintenance mode.

press 7 then 6 then 4: display will show init_all
press start mono
machine will refill the tubes and the printhead with fresh ink and do some cleaning.
When maintenance is shown again press 0 (zero) then 9 when you are OUTSIDE US/CAN. Machine will print a test print.
If you are from US/CAN you have to leave the maintanence mode by pressing 9 then 9. Press ink etc. to do the test print job.

Do only one cleaning cycle in case you see some of the yellow blocks.
In case you still have trouble with seeing any yellow, the yellow ink channel or the print head is rotten and cant be fixed anymore.

Posted on Nov 20, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.

NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank

To resolve this issue you will need to clean the print head.

NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.

1. First verify the position of the ink cartridges:

a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.

b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).

- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.

- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.

Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.

When all the cartridges are installed, close the ink cartridge cover.

2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.

1. Press the INK key.

2. Press OK to select Test Print.

3. Press OK to select Print Quality.

4. Press the COLOR START key.

5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).

a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.

b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.

6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.

a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).

b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).

c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.

d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not

NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.

e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.

If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head

NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.

7. Test by printing the document that had the reported problem (wrong color printing).

Dec 08, 2010 | Brother DCP 165C Compact Color Inkjet...

2 Answers

Canon Pixma yellow color problem

Either the ink you are using is not going to give the color you want, or you have print heads that are blocked.

Mar 11, 2010 | Canon PIXMA iP4200 InkJet Photo Printer

1 Answer

Empty yellow cartridge, but cannot print in black?

Most printers use a little of all inks in their functioning, just to keep all the inks flowing, so while it is not printing yellow, it uses it in the startup mode to verify function and cleaning mode to clean the nozzles. Manufacturers usually do not put in a bypass for this, because they make money mostly on selling you ink cartridges.

Jan 20, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

My HP officejet 5510 is only printing yellow, and it was printing fine yesterday. I put in a new color cartridge, but still it only prints yellow. What else should I do?

first thing you should do is to check the cart again and make sure no packing material shoud nt be ther.. try to clean the cart..perform reset.. if it doesnt work.. replace the cart.. cart are bad.

Oct 19, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

My Brother MFC 210 C printer will not print in yellow.

i cannot print the documents that i want ,,the printer cannot recieved the documents but it can copy.

Feb 09, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

I haven't the manual for this printer color laserJet 2600n series,

document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

Nov 03, 2008 | HP Color LaserJet 2600n Printer

2 Answers

Lexmark X1100 printer will not print black

I came up with a work around for printing black.

I changed the black cartridge with the color cartridge.
Then when I have a letter to print, I change change (or write) the letter text to yellow, red or blue.
Then I can print out a letter.

By printing the text as yellow, red or blue the cartridge will try to print with only 1 color, but will print out black.

If you do not use one of these primary printing colors the out put will be unusable.

I can not of course print out pictures.

Oct 04, 2008 | Printers & Copiers

1 Answer

Despite installing new cartridges,cleaning and priming, my HP Deskjet 710C prints pink only. Using Windows XP test page shows no blue, or yellow.

do you installing both cartridges (black and colour)?
if you do so, my advice is to reinstall the driver for your printer.

if you install ONLY the black cartridge, and the color cartridge remain the old one, (which in my opinion is the present case), your problem is from the color cartridge.
The color cartridge have 3 colors and this are: cyan (some kind of blue), yellow and magenta (similar with a pink color, but more intense). The problem is simple: in your color cartridge has left only the magenta color, cyan and yellow tanks are empty.

have 2 options:
1. buy a new color cartridge
2. refill the color cartridge.

Sep 23, 2008 | HP Printers & Copiers

1 Answer

Losing Ink

Depending on how many times you have refilled the wells of the cartride the sensor inside may be going bad as the manufature of the cartridge only intended it for a one time use. My recommendation would be to buy a off brand compatible and refill those.

Mar 07, 2008 | Canon BJC 8200 Photo InkJet Printer

Not finding what you are looking for?
Brother MFC-620CN All-In-One InkJet Printer Logo

190 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jim Yeh

Level 1 Expert

15 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides