Question about Acer Aspire One AOA150-1405 Notebook

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Facebook is listed as a restricted site

Okay so I currently realised that i had a problem when I got a bubble popping up about antivirus. Turned out I had Advanced Antivirus Removal trojan in my computer. I downloaded Anti-malware and the icon for this virus has disappeared along with its annoying bubble, it seems to be gone. However, one problem that happened at the same time as it is persisting. Every time I try to get onto Facebook a screen pops up saying it is a restricted site and that it is restricted based on your security preferences. It then says your system is infected. Please activate your antivirus software. (all this on a deep red and black page) I never restricted it and it isn't listed as restricted in my Internet Options Security. How can I fix this?

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The easiest way to fix this problem is to 1st open a command prompt. To do this if you have Windows XP, click on the start button, then select "run", then type "cmd" and finally hot the "enter" button. If you have Windows Vista or later, click on the start button, then type "cmd", then hit the "enter" key.

Once you have the command window open, type the following:
"netsh winsock reset".

Now, reboot computer.

The Facebook, Myspace, Youtude, etc., error should be gone, unless you are still infected with malware. In that case, install and run malewarebytes' anti-malware and repeat above steps.

The problem happens because the malware installs a filter in the Windows operating system called an "LSP" (Layered Service Provider). Issuing the above command, netsh winsock reset, resets the various LSP's to their default state (before the malware corrupted them), as well as the layering order.

The LSP that one of the fake antivirus programs installs is contained in a file called c:\windows\system32\helper32.dll. After resetting the LSP stack, you should delete this file.

For more info, got to http://www.allhttp.com/malware2010

Posted on Jan 27, 2010

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The restricted site virus on facebook is EASY to fix...go to the officeial MICROSOFT website and install FREE "security essentials" from microsoft...fixed mine the first time!

For once microsoft did something right that doesn't cost the consumer!

Posted on Jan 13, 2010

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Means that you are infected. Sometimes, viruses comes with those fake anti-malware tools. People is being tricker to download and install the software.

I suggest you do a full computer scan. Based on my experience, i find this one a quick solution to my virus problems:

http://eset.com/onlinescan

Posted on Jul 21, 2009

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1 Answer

Why my internent dont open facebook ?


If everything else (google, yahoo and other sites) is working correctly than you should try to find are there any restrictions for facebook on your computer (policies for firewall or antivirus software, also there might be some parental restriction up for this site). Good luck!

Nov 23, 2010 | Computers & Internet

1 Answer

I can not log into facebook


i guess ur using a licensed and updated antivirus (i prefer avg/kaspersky)..!!
this is a common problem now days, probably itz caused by a virus/trojan..

try using only --
http://login.facebook.com/login.php

download microsoft KB890830, install n run

also possibilities of:
u may not hv java runtime/adobe flash player/shockwave player installed..
the windows firewall is limiting the site..
may b ur antivirus is doing so..
some spyware/trojan horse also may play foul..
sometime it also depends upon the browser u r using..
may b it is black-listed or restricted by using 'content advisor' (in case of ie) in ur computer by some user or the above..
may b it is being filtered by the 'phishing filter'..
there may b possibilities that the site may contain 'active content'....

Nov 07, 2009 | Facebook Social Network

1 Answer

Not wrking


i guess ur using a licensed and updated antivirus (i prefer avg/kaspersky)..!!
this is a common problem now days, probably itz caused by a virus/trojan..

try using only --
http://login.facebook.com/login.php

download microsoft KB890830, install n run

also possibilies of:
u may not hv java runtime/adobe flash player/shockwave player installed..
the windows firewall is limiting the site..
may b ur antivirus is doing so..
some spyware/trojan horse also may play foul..
sometime it also depends upon the browser u r using..
may b it is black-listed or restricted by using 'content advisor' (in case of ie) in ur computer by some user or the above..
may b it is being filtered by the 'phishing filter'..
there may b possibilities that the site may contain 'active content'....

Nov 03, 2009 | Facebook Social Network

1 Answer

10 -29 -09 I cannot access my facebook, after


i guess ur using a licensed and updated antivirus (i prefer avg/kaspersky)..!!
this is a common problem now days, probably itz caused by a virus/trojan..

try using only --
http://login.facebook.com/login.php

download microsoft KB890830, install n run

also possibilies of:
u may not hv java runtime/adobe flash player/shockwave player installed..
the windows firewall is limiting the site..
may b ur antivirus is doing so..
some spyware/trojan horse also may play foul..
sometime it also depends upon the browser u r using..
may b it is black-listed or restricted by using 'content advisor' (in case of ie) in ur computer by some user or the above..
may b it is being filtered by the 'phishing filter'..
there may b possibilities that the site may contain 'active content'..

Oct 29, 2009 | Facebook Social Network

2 Answers

Https://login.facebook.com/login.php?login_attempt=1, which is currently unavailable. Please make sure that the Web address (URL) is correctly spelled and punctuated, then try reloading the page. Secure...


try using only --
http://login.facebook.com/login.php

download microsoft KB890830, install n run

also possibilies of:
u may not hv java runtime/adobe flash player/shockwave player installed..
the windows firewall is limiting the site..
may b ur antivirus is doing so(use a licensed n updated antivirus - i prefer AVG/Kaspersky)..
some spyware/trojan horse also may play foul..
sometime it also depends upon the browser u r using..
may b it is black-listed or restricted by using 'content advisor' (in case of ie) in ur computer by some user or the above..
may b it is being filtered by the 'phishing filter'..
there may b possibilities that the site may contain 'active content'..

Oct 27, 2009 | Facebook Social Network

1 Answer

Restricted sites shouldn't be


Try also using an anti spyware to ensure that the AV is not reporting falsly due to ad trojans.

Facebook was attacked recently as was twiiter so it may well have been correct. If you have set the bar to say medium or strong filter some peer to peer sites including MSN will be seen as threats open the software and go to the control and set allow for FB and whatever other sites asre being blocked.

Aug 14, 2009 | Computers & Internet

1 Answer

Unable to login to facebook


Whichever antivirus you might have installed will have an option to exclude it & mark it 'trusted' in the exeptions list for the antivirus to allow you to navigate to that site without blocking. After that these annoying pop ups wont appear as warnings and will allow you to access whatever site in facebook and any other site that you wish to frequent...sodeep

Jul 26, 2009 | Computers & Internet

1 Answer

I can't login to facebook or youtube - message on screen is redbox with Restricted Site - This website is restricted based on your security preferences - your system is infected. Please activate your...


you may have both sites set as restricted in your browser... you have to check your browser & antivirus security settings to be sure you don't have either site 'blacklisted'. also, if you're told your system is infected, you need to do a full scan on your computer.

Jul 12, 2009 | Facebook Social Network

2 Answers

I'm unable to open facebook website from my computer. I've tried other browser, uninstalled my antivirus, but still the same problem. My contact email address is: drkashif2020@gmail.com Syed...


Make sure facebook.com is not listed under your restricted sites in IE.

To do this, select tools from the menu bar in Internet explorer
Select Internet Options from the drop down list
Select the security tab
Select Restricted Sites icon, then click on the sites box below,
Remove facebook.com from restricted sites


Facebook has also been experienceing some downtime lately..

Apr 13, 2009 | Computers & Internet

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