Question about Canon PIXMA MX310 All-In-One Printer

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U163 - I have ink cartridges... been working fine!

What is the problem here.  Clearly I'm not alone but I don't understand how it can be fixed.  I have a Canon MX310 printer/fax/scanner.  I've been printing just fine then it just stops and says "check ink".
Is there any solution?

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  • 5 Answers

Shut the printer. Take the cartridge out.Clean the area with a q-tip ot paper towel and put it back in and restart. The cartridge is not communicating with the machine.

Posted on Jul 21, 2009

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Related Questions:

3 Answers

My PGBK ink cartridge is not printing. I just replaced it. Everything else is working fine. I have done several cleaning jobs on it and the test prints that I print don't even show PGBK or the black...


the PGBK ink cartridge might not be getting a good connection you might have to remove it and check the connections or clean the connection bars

You might have to uninstall the printer restart your computer then reinstall your printer

click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you

might see a yellow? ! question exclamation mark or a red X this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also you can troubleshoot the device
hope this helps you

Oct 21, 2011 | Canon Pixma iP4500 InkJet Printer

2 Answers

I have canon pixma 310 its say chech ink u163 what thats mean


Good Day Sandip920!

Error U163 means, the printer detected that your black ink cartridge has been refilled with new ink.
It is very easy to clear this error and keep your printer printing.

How?
1. Turn on your printer.
2. When error U163 appears, press and hold the STOP/RESET buton on the printer. Hold it down until the printer self restart and initialize.
3. if after U163 is cleared off and appear another error, U162, press and hold again the STOP/RESET button and wait till printer self restart and initialize again.

Hope this helps!

Don't forget to rate my answer.
Thanks for asking Fixya.

Sep 16, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Ive replaced black ink cart but it doesnt work,still the message check ink u163 on th LCD.thank you


Either the new ink is a generic cartridge and not reset properly, or one of the other inks is empty. Your display should tell you which ink is empty. U163 just says that one of the inks is empty.

Feb 05, 2010 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Check ink u163 col-on lcd screen. the printer is not respond toany mode


Hi there,
The Error CHECK INK U163
Action : Ink has run out/
Replace the ink cartridge and close the Scanning Unit (Printer Cover).

If printing is in progress and you want to continue printing , press the Stop/Reset button for atleast 5 seconds with the ink cartridge installed. Then printing can be continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

Hope this helps.
Thanks.
Have a good day.

Dec 03, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

I am getting a U163 check ink error, I just installed a new b&W cartridge but color cartridge is empty but still in printer.


Replace the ink
cartridge(s), or press the
OK button.
When selecting to press
the OK button, ink may
run out during printing.

Oct 11, 2009 | Canon MX300 Office All-In-One Printer

2 Answers

U163 problem


More the likley, your printer's manufacturer does not allow for the use of refilled ink cartridges on their products.

Please purchase a factory new cartridge from the manufactuer of the printer.

Aug 14, 2009 | Office Equipment & Supplies

4 Answers

Check ink u163 error message


Firstly I suspect you are not using genuine cartridge or you have refilled the cartridge.
To fix this you need to disable the ink checking procedure.

Do you know that low ink or ink has run out message appears once cartridge empty. If you want to use refill ink in that cartridge then you need to deactivate ink level to get your printer run as usual. Check the following tips to fix low ink error message in case of refill ink usage. Below some methods to deactivate ink level detection function for some models due to its similarity.
METHOD I:
Press RESUME/CANCEL button once

Related models:
BJC series: bjc3000,8200,etcS series: s400,600,800,6300,9000etc
i Series: i255,320,350,355,450,470d,550,560,850,950,6100,6500,9100,etc
Pixma series: ip1000,1200,1300,1500,1600,1700,2000,2200,3000,4000,etc
METHOD II:
Hold down RESUME/CANCEL button for 5 seconds or more

Related models:
Latest models of Pixma series: ip1880,1980,3300,3500,4200,4500,5200,6700d,pro9000,9500,ix4000,5000,etc

METHOD III:
Press START button once, select COLOR button for colour cartridge; BLACK button for black cartridge

Applicable models:
Pixma MP150,160,170,180,450,460,475,etc


METHOD IV:
Hold down STOP/RESET button for 5 seconds or more

Applicable models:
Latest models of Pixma MP/MX series: MP145,228,245,520,800,850,970,MX308,318,7600,et

Jun 21, 2009 | Canon MX300 Office All-In-One Printer

6 Answers

MX310 error code U163


Hello,

Can you tell me, have you replaced the empty tank with a full one? And, have you manually reset the ink level function by pressing Stop/Reset for a full 6 seconds (one second longer than described in your manual?)

If you have, and you still see the ink cartridge light flashing, does it flash every second or every three seconds?

The contacts for the ink cartridge are easy to contaminate by accident. Sometimes wiping the contacts off with alcohol will clean them enough for the ink level to be recognized.

Now, and yes, this is a common problem. Press and Hold the Stop/Reset button for 6 full seconds again after cleaning the contacts and then release it? Use the one Mississippi method of counting.

The Scan cover must be closed completely and locked in place. And the ink cartridge must be firmly locked in place as well.

Please advise me of your results. There may be a more complex problem involved and it is important to have the necessary data in order to get you back to working again. Okay?

How long has it been since you purchased this printer?

Regards,
Worldvet

Oct 15, 2008 | Canon PIXMA MX310 All-In-One Printer

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