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Having trouble charging my marquis tablet it says the main battery voltage is too low

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Tablet will not charge


Hi there,

Assuming that you charger is not defective, and that you have no other electrical issues, then if your battery has been allowed to completely flat line, it may no longer accept a charge from the normal wall charger. Then you can try to trickle charge your tablet from a low voltage/current source, such as a USB port or a low power phone charger (5v/500ma). Try a trickle charge for 8 - 24 hours on your tablet. After that try your normal charger and see if it will now charge properly.

If that does not work, and you have previously ruled out your charger, then I would suggest contacting the manufacturer, as it is likely some other fault, either with the battery, or the tablet itself.

I post on behalf of HP.

Jul 31, 2015 | Tablets & eReaders

2 Answers

Tablet turns on and then shuts down right away


Your tablet is not charging , those are the symptoms of an empty battery

Mar 17, 2015 | Mach Speed TRIO Stealth G2 10.1" 16 GB...

1 Answer

My lepan tablet wont charge


I have seen these problems on such devices... It almost always is that the battery. Check the voltage going to the battery and the voltage in the battery itself.

Feb 10, 2015 | Matsunichi Marquis Mp977 Marquispad 9.7"...

1 Answer

Why my tablet cant charge?


Check the output of the charger to make sure its delivering the proper voltage to the tablet.

Nov 05, 2014 | Coby kyros Tablets & eReaders

1 Answer

I have the Trio 7" Dual core tablet. The battery is not charging completely, can this battery be replaced and if so where do I find the battery in the unit?


Battery replacement is possible. The battery is a flat component encased in a shiny silvery sheath behind the speaker area inside the back cover. It's mounted with double-sided (very) sticky-tape. A replacemnent battery should be sourced, having the same power specifications as well as physical dimensions. (see detailed close-up photo attached.) Replacement involves desoldering the 2 terminal wires (1 red and 1 black) which attach it to the main board, and replacing the battery with a new(er) unit.
The above having been said,I'd only replace the tablet battery if I was sure that it's the battery at fault. Here's what I'd suggest.
First, check that you're using a charger with the proper 5 Volt / 2Amp (2000milliamp) output. Also I'd suggest you use a charger designed to be plugged intothe G2 7" Dual-Core tablet's dedicated charging port. (See sample tablet charger in attached photo) The G2 tablets WILL typically accept charging output via the micro USB port, for example, from a typical cell phone charger. However typical phone chargers which will happily attach to the Trio or other similar tablets, via the micro-USB port do NOT often have the same output power specifications. This I think may cause difficulty with the tablet battery not reaching the fully-charged status. Also, the use of the USB port for charging may cause access problems if the battery power is low during some operations (eg data transfer in slave mode), as the charging port can not multitask as the USB port can. If power to the main boad is lost during such operations the tablet may become "bricked". Bottom line for me would be to use the dedicated appropriately rated charger whenever possible: it's the reccommended charging method.
25239131-kxzyo1nfvoux0zgzt1u5dqab-5-3.jpg 25239131-kxzyo1nfvoux0zgzt1u5dqab-5-5.jpg

Oct 18, 2014 | Trio Mach Speed Stealth G2 Tablet - Teal...

1 Answer

Why won't my new Proscan tablet charge properly?


The battery can't hold the charge. Defective.

Or the charger is defective and not outputting enough voltage.

This can be tested with a voltage tester. The charger should be outputting 5 volts.

A good purchase is an inexpensive voltage tester. Can be used for so many things.

Oct 11, 2014 | Proscan 10.1-Inch Internet Tablet,...

1 Answer

I have had my kocaso m9100 tablet since this past christmas and not had any problems with it until recently. It went completely dead and i had it on the charger for more than 6 hours with a little red...


You need to check battery to see if the battery has correct voltage. Their should be on the battery the number for voltage of battery if battery is not at suggested voltage then check for tablet with voltage meter to see if the tablet is charging at correct voltage. If battery is at correct voltage then something is wrong with tablet. If battery is not at correct voltage then probably battery is bad. Let me know for further assistance

Aug 24, 2014 | Kocaso M M9100 9-Inch 8 GB Tablet

1 Answer

Power Problem


I have the matsunichi 9.7 my email has amessage saying connection problem no emails has come in for 2 days. What can i do to fix the problem

Mar 05, 2014 | Matsunichi Marquis Mp977 Marquispad 9.7"...

1 Answer

My machine will not charge and is very slow


It ispossible that sometimes the battery takes a longer time to charge if the voltage of the adapter is low. So after the battery is fully discharged , you must allow the charger to be connected overnight. If the battery does not charge fully then the battery and the adaptor must be cross checked in another unit.
If under warranty you must claim for replacement.

Sep 20, 2011 | Archos 101 Internet Tablet 501590

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