Question about Dyson DC28 Animal Bagless Upright Vacuum

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Dyson DC 28 Animal white lights blinking what should I do

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  • Dyson Master
  • 1,534 Answers

Take it to a qualified Dyson repair technician.

Posted on Jan 03, 2017


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: replacements belt for DC 17 absolute animal by dyson

Call Dyson....they sent us ours for free along with a new beater bar

Posted on Dec 09, 2008

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SOURCE: Reset Button on my Dyson DC 25 Animal

What do you want to reset? Do you mean the motor has stopped working? There is no "reset button". The motor has an automatic cut-out, which will operate if the motor gets too hot and will reset itself when it cools. If the motor will not work when it's cool, then you have an electrical problem which will probably need professional attention.

Posted on Apr 09, 2009

  • 377 Answers

SOURCE: Dyson DC 25 Dyson Ball animal. The bottom brush

Two things you can do. 1- Remove the brush as if you were going to change the drive belt for it. Clean the brush as best you can and spray some WD40 on the hard rubber/plastic pieces at both ends of the brush. Rotate the pieces to work the WD40 into the space between the pieces and the brush axle. 2- If you have one available, as long as the brush is off, change the belt.
This should get your unit back in operation. If you find this solution helpful, I would appreciate a Thumbs Up from you. Thank you. Paul

Posted on Oct 08, 2010

  • 2572 Answers

Official advice and support for Dyson technology

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    SOURCE: the handle will not release

    Hi there,

    Sorry to hear about the problem you're having with your DC28. You should find the cleaner reclines into the vacuum position easily when you place a foot on the cleaner head and lower the handle. If it's not doing this, please get in touch with us free on 1866MYDYSON, or email One of our experts will be happy to assist you further.

    Kind regards,

    Dyson Customer Service

    Posted on Jul 25, 2011

    • 4 Answers

    SOURCE: dyson animal dc 28 wont recline and therefore wont

    You DO NOT have to take your machine to a "certified technician" to fix this problem. See the photo above????? Simply slide a thin, flat-head screwdriver down and magically the machine will release. NOW: once it\'s released, simply examine the area where your screwdriver JUST slid down...see the dirt and gunk? DON\'T follow the MANY suggestions of adding lubricant "which only works for a short while" (by their own admission) WIPE AWAY THE DIRT AND GUNK and voilia! YOU are now a "certified technician" and you didn\'t have to sit through any technical school to get there! You go girl!!!!!!!

    Posted on Jun 01, 2013

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    Hi there, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty reclining your DC28.

    It's possible this could occur if an item such as a pen or pencil has been accidentally vacuumed up, and is jamming the changeover valve mechanism. This is easy to check for - after turning off and unplugging the vacuum, lie the machine on its side and open the duct inspection port, then remove any objects or debris:


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    Blinking power light on my dys

    the machine is warning you that you have the brushbar set too low for the carpet you're trying to clean - try raising it to the level above this. Make sure the cleaner head is free of blockages and that the brush is free of any hairs or threads.

    May 02, 2013 | Vacuums

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    Also te red light is blinking on my dc 28 animal vacuum

    Hi Judi, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty with your DC28. If the red on/off is flashing, this indicates that something may be jamming the brush bar. To resolve this, please follow the steps shown in the video attached. Make sure there are no obstructions in the cleaner head, and carefully remove any threads or hair from around the brush bar.

    You may also want to try raising the brush bar one setting higher using the hight selector pad, as the brush bar will shut itself off if you have it set too low for the carpet pile you're cleaning.

    If you'd like some further help after you've given this a try, please email us directly at with your contact details. One of our experts will be in touch as soon as possible to run you through some further troubleshooting.

    Best wishes,

    Dyson Online Customer Support

    Apr 17, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

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