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Kindle paperwhite won't respond to "Swipe to unlock Kindle. Seems frozen. What do I do to unfreeze it?

Restart Your Kindle Paperwhite. Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation). Press and hold the Power button for seven seconds until the Power dialogue box appears, and then tap Restart. Help: Quick Fix: Restart Your Kindle Paperwhite
or go to this link might help you out... Kindle paperwhite won respond to Swipe to unlock Kindle Google Search

Oct 28, 2017 | Tablets & eReaders

3 Answers

My kindle fire is frozen and holding power key for 20 seconds to restart does not do anything.

Keep holding for 45 seconds.

Frozen or Stuck Kindle Fire

More from Amazon themselves Help: Troubleshooting Your Kindle
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Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.

Jan 04, 2017 | Tablets & eReaders

3 Answers

Help with setting up Kindle Oasis received as gift.

Just tell it to:
Hit the small microphone and say: change tabblet setting to English language please. Let me know

Dec 22, 2016 | Tablets & eReaders

1 Answer

Screen frozen with lots of lines, can we reset it?

Not familiar with that model. Your best bet is contact Kindle help desk. Log in to your account on There is a help link under the search bar. click device support. You should see a list of what you own. To the right you'll see Contact Us. Click that and fill out form with your info. I usually go with call back. They will call you back and talk you through fixes.

Oct 13, 2016 | Amazon Kindle Keyboard Version 3.3, Model...

3 Answers

Kindle Fire has frozen

Lots of help and videos Joan.

  • Help: Quick Fix: Slow or Frozen Screen > Amazon Device Support Quick Fix: Slow or Frozen Screen. If your Fire tablet or Kindle e-reader screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Customer Discussions: my kindle fire has frozen A discussion in the Kindle forum. Amazon Try Prime All Go. Shop by Department ...
  • What to Do If Your Kindle Fire Screen is Frozen or Locked ... Kindle Fire is a tablet computer released by Amazon, which features a full color 7-inch display with multi-touch. In addition to surfing the Internet, this multimedia ...
  • Help: Troubleshooting Your Kindle Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Frozen or Stuck Kindle Fire - YouTube
    • BY RC JR
    • 5 MIN
    2014-05-15 · Is the touch screen being unresponsive? Amazon Kindle Fire Locking Up/Freezing? This quick little video will show you how to do a quick fix. ...
  • How to Fix a Frozen or Unresponsive Kindle ' The eBook ... How to Fix a Frozen or Unresponsive Kindle. ... If your Kindle Fire HDX or other Kindle Fire tablet is suddenly ... my kindle has frozen on page one of four for at ...
  • My Fire is frozen up. - Kindle Fire - iFixit jojack6200, try this "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content ...
  • Why has my Kindle frozen? - Telegraph 2012-10-07 · Help, my Kindle has frozen. The only thing on the screen is an etching of Hercules, with a black section at the bottom. I can't switch it on or off, charge ...
  • What to Do If Kindle Is Frozen & Will Not Turn Off or On ... What to Do If Kindle Is Frozen & Will Not Turn Off or On? ... If the Kindle does not have enough ... If your Kindle remains frozen after charging the battery and ...
  • How to Reset a Kindle (with Pictures) - wikiHow
    2016-03-03 · How to Reset a Kindle. If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset. A standard, soft ...

  • Apr 20, 2016 | Amazon Kindle Fire HD

    1 Answer

    My Kindle paperwhite is frozen. How do I restart?

    Forgot my password

    Did you forget the password used to unlock your Kindle? If so, you'll need to reset the device to gain access. By resetting, your Kindle will be restored to factory defaults, which means your registration information and content will be removed, and all settings will return to the defaults.

    To reset a Kindle Touch or Kindle Paperwhite:
    1. Press and release the power button to turn on the device or exit sleep mode
    2. Tap the password field to bring up the onscreen keyboard
    3. Enter "111222777" and select "OK"

    If you don't remember your Parental Controls password, you can deregister your device instead of resetting, as long as you're connected to a wireless network. You'll need to redownload your content, but items that were transferred via USB will be kept. Here's what to do:

    1. Visit the Manage Your Content and Devices ( page on your computer
    2. Select the "Manage Your Devices" link
    3. Select "Deregister" to deregister your device from your account
    Sync your Kindle, then register again.

    If you need help with your Wi-Fi password, please contact your Internet Service Provider or router manufacturer.

    Mar 03, 2015 | Amazon Kindle Paperwhite

    1 Answer

    My kindle is frozen - won't wake up. Can you help?

    Same happened to me on a keyboard kindle. I found a very helpful repairer who swapped batteries but still couldn't make it work. He said that a component in the circuits had failed and that repair was uneconomical since a new circuit board was required. He didn't charge me! There is of course a chance that your charger has failed. Find another kindle user and borrow the charger.

    Dec 30, 2014 | Amazon Kindle Wireless Reading Device

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