Question about Nextbook Tablets & eReaders

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Brand new Nextbook out the box, after being on only a few minutes it says a thermal event has occured and it shuts off. How can I fix this?

It does this whether there are apps running or not, and its not really that hot to the touch

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  • 212 Answers

Make sure nothing is blocking the vent exhaust and if it continues I would exchange it under warranty.

Posted on Dec 26, 2016

  • Dustin Rockwell
    Dustin Rockwell Jan 15, 2017

    tablets don't have vents.........

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1 Answer

What is wrong when tablet says thermal critical event occurred and tablet shuts down?


This means the tablet got to hot and presented a fire hazard. Only a few things cause the overheat, first is a failing battery and the last running data heavy programs like complex video games. Those types of programs draw a lot of amps and can overheat the tablet.

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Nextbooks do this when playing intensive games. They just aren't up to the demand on the CPU. Unless you were clearly warned about ths issue I'd say it is a warranty claim. Try to swap it for a games -capable brand.
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My nextbook tablet keeps shutting off after 20 minutes or so, and wont turn on without being on the charger first,why?


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My nextbook will only stay on for 10min. then its says the battery is low


did you buy the battery brand new? of was it used? if used then that is what you should expect.. if new.. I would definitely return it.
try to let it run down power off the netbook and then restart if still only 10 minutes RETURN IT.

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Nextbook tablet resets upon full shutdown


The problem could be that you are pressing down the power button and the volume button at the same time when you shut down. That will cause an android tablet to reset itself. There may be an issue with the power shut off button.

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How do i keep my nextbook 8 from resetting itself to the factory setting everytime i shut it off


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