Question about Computers & Internet

Open Question

Amazon Echo Dot

Often while asking Alexa a Q, I get a message, 'I'm having trouble connecting to the internet. Take a look at the HELP section of in your Alexa APP. Where is the Alexa APP? Why does it work fine sometimes, not at other times?

Posted by on


2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Need echo dot app with setup instructions

hi Gary.
  1. Turn on Echo Dot. Place your Echo Dot in a central location (at least eight inches from any walls and windows). ...
  2. Connect Echo Dot to a Wi-Fi network. In the Alexa app, follow the instructions to connect Echo Dot to a Wi-Fi network. ...
  3. Talk to Alexa. ...
  4. Optional: Connect Echo Dot to an External Speaker. Help: Set Up Your Echo Dot
if this does not help you out go to this link and read up some more.
echo dot app with setup instructions Google Search

Nov 20, 2017 | Echo Computers & Internet

2 Answers

Do I need to buy music to ply it on Alexa or is there another way of downloading

hi John.
this is what i found on the internet.
if this does not help you out go to the link at the bottom and see if it helps you out.
Ways to Listen to Music & Media on Alexa You can use Alexa to stream music, podcasts, audiobooks, and more from popular streaming services or from your phone or tablet over Bluetooth.You can also upload your personal music collection to your music library on Amazon and then stream your music through your Alexa device.
Link a Third-Party Music Service to Alexa.
Note: Spotify Premium on Alexa supports Spotify Connect, which allows you to play music on your Alexa device and use the Spotify app on your phone or tablet as a remote. Alexa on Fire TV devices does not support Spotify Connect.
My Music on Amazon from your computer. After you upload your music, you can ask Alexa to play your music and control playback with simple voice commands.You can upload up to 250 songs to My Music for free. To upload up to 250,000 songs, you can switch to an Amazon Music storage subscription. To learn more, go to Change Your Amazon Music Storage Subscription.
Note: Purchases from the Digital Music Store as well as tracks from AutoRip-eligible CDs and vinyl records purchased on Amazon do not count towards the 250 song limit.
Play Music on Multiple Echo Devices. Pair Your Mobile Device with Your Echo Device
  • Pair Your Mobile Device with Echo Show
  • Connect Your Echo Device to Bluetooth Speakers
  • Note: Voice control is not supported for Mac OS X devices (such as MacBook Air) or on other Alexa-enabled products. When using Multi-Room Music, Bluetooth connections (such as from mobile phones, or to external Bluetooth speakers) will be disconnected.

    Do need to buy music to ply it on Alexa or is there another way of...

    Nov 20, 2017 | Computers & Internet

    2 Answers

    Setting up echo dot

    hi roger.
    see if this helps you out.
    1. Turn on Echo Dot. Place your Echo Dot in a central location (at least eight inches from any walls and windows). ...
    2. Connect Echo Dot to a Wi-Fi network. In the Alexa app, follow the instructions to connect Echo Dot to a Wi-Fi network. ...
    3. Talk to Alexa. ...
    4. Optional: Connect Echo Dot to an External Speaker. Help: Set Up Your Echo Dot
    or if you need more help go to this link.
    Setting up echo dot Google Search

    Nov 16, 2017 | Echo Computers & Internet

    1 Answer

    I bought an Alexa Voice Remote for Amazon Echo & Echo Dot, but cancelled my Echo order; however, already have received the remote. How can I return the remote to you for a refund? Kathy

    Not to us... We are FIXYA...FREE advice site

    (we only give help... nothing but information).

    Please go to your AMAZON Page...
    LOGON an go to the CUSTOMER SUPPORT section...

    I have sent back a couple of items...

    First class service.

    amazon help
    Amazon com Help

    Nov 11, 2017 | Amazon Computers & Internet

    3 Answers

    Need to connect echodot. How do I do

    I this video you will show how we can connect our Echo dot device to Alexa. It is the complete way to use of Echo dot to Alexa, use of Wi-Fi connection and Alexa skills.

    Oct 17, 2017 | Computers & Internet

    1 Answer

    Trying to set up Alexa Dot and the instructions found all use a smart phone. don't have smart phone only flip. Can I set up using my Kendal Fire or my lap top & how to setup using one of my devices?

    If your Kindle Fire uses Fire OS 3.0 or higher, it should work, provided the Kindle has Wi-Fi capability.

    if your laptop has functional Wi-Fi, you can also use your favorite web browser (Safari, Chrome, Firefox, Microsoft Edge, or Internet Explorer (10 or higher)) to set up through Amazon's Alexa page.

    For complete details, see the first section of "Amazon Help: Set Up Your Echo Dot."
    Set Up Your Echo Dot

    Jul 15, 2017 | Smart Computers & Internet

    1 Answer

    How do I connect conventional speakers to Alexa?

    1. Set your Echo Dot and external speaker at least three feet apart. When Echo Dot is close to external speakers, it may be more difficult for Alexa to hear the wake word and other requests.
    2. Turn your external speaker on.
    3. Plug one end of an audio cable into your speaker and the other end into Echo Dot. All audio from Echo Dot now streams through your external speaker.

    May 21, 2017 | Computers & Internet

    1 Answer

    I just switched to a different internet provider. Alexa says she is having trouble connecting. What should I do?

    You probably need to connect to your new wireless router.

    Open the Alexa app.
    In the Alexa app, open the left navigation panel and then select Settings.
    Select your device and then select Update Wi-Fi. If you're adding a new device to your account, select Set up a new device instead.
    On your Echo device, press and hold the Action button for five seconds. The light ring changes to orange, and your mobile device connects to your Echo device. A list of available Wi-Fi networks appear in the app.
    Note: The Alexa app may ask you to manually connect your device to your Echo device through your Wi-Fi settings.
    Select your Wi-Fi network and enter the network password (if required). If you don't see your Wi-Fi network, scroll down and select Add a Network (for hidden networks) or Rescan.
    Optional - Save your Wi-Fi password to Amazon: Any Wi-Fi passwords saved during setup automatically appear when you connect a new Alexa device to the same Wi-Fi network. The password is also remembered if you switch between saved Wi-Fi networks. For more information, go to Saving Your Wi-Fi Passwords to Amazon FAQs.
    Optional - Connect to a public network: Enter any required information if you are connecting to a public network that requires a web browser to sign in, like a school or hotel. The information could be a pre-shared password, room number, or just a button to accept conditions for using the network. This information cannot be saved to Amazon. Contact the network owner for more information.
    Select Connect. After your device connects to your Wi-Fi network, a confirmation message appears in the app.

    Jan 25, 2017 | Internet Computers & Internet

    Not finding what you are looking for?
    Computers & Internet Logo

    Related Topics:

    44 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Computers & Internet Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers


    Level 3 Expert

    102366 Answers

    David Payne
    David Payne

    Level 3 Expert

    14162 Answers

    Are you a Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides