Question about Sony Computers & Internet
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Posted on Jan 02, 2017
Please turn OFF the Reader and press the Reset button using a sharp pointed object to reset it.
Next, please connect the Reader directly to a different USB port of the Computer using the supplied USB cable.
Now, please allow the Reader to charge for 2-3 hours and check if it charges. This should resolve the issue.
However, if the issue persists, please try connecting the Reader to a different Computer to confirm if the issue is with the Reader itself.
If the Reader is charging with a different Computer, there might be an issue with the iMac, else, with the Reader.
Note: please ensure to connect the Reader directly to the Computer using the supplied USB cable.
Posted on Mar 01, 2010
Go to this link on from Sony e-support
mine was frozen and I could not turn it off - so I did a SOFT reset (just pressed the reset button with the end of a paperclip) with the reader ON (even though instructions say to turn off I didn't cause this was impossible to do), then slid the power button to reactivate - the yellow light came on, waited a few minutes -and it said opening book - and now all is fine
good luck, hope it works for you!!
Posted on Jun 05, 2010
Try holding the reset for 5-10 seconds, then flip the power switch quickly, three times. If this doesn't work, check the light next to the power switch. If it is flashing yellow, follow the same process. It might take up to three tries.
Posted on Jul 27, 2010
did you use the usb to recharge it? maybe you've connected the usb to the ebook but it didn't recharge. The battery will drain if you just connect it to the computer but didn't recharge (bad contact between the book and usb, mine does that). try to recharge it, make sure the light beside the on/off button is on (red), let it sit for few hours that it should be fine
Posted on Aug 12, 2010
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