Question about Alcatel Cell Phones

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Why don't my cell phone turn on ?

ALCATEL one touch 5054n , I plug it to the charger by the way I used several chargers to make sure that it was charging before I can see it turns on for a second and then it turns off , and I press and hold the button for 15 seconds but it wont turn on at all, what is going on with it ???

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  • Brett Duxbury
    Brett Duxbury Dec 25, 2016

    Hi RACHAEL MATEOVICH, not sure . It could be a bad battery in the phone. Hopefully the several chargers were the correct voltage output to match the phones requirements !
    Maybe you could take phone to a retailer and see if the charger or the battery is ok. They may sell you a replacement battery if needed and fit it.

    RACHAEL MATEOVICH Dec 29, 2016

    Hi Brett Buxbury , Thanks for the input , however, my phone after I open the back to get to my battery, it says do not take out the battery and there is a sticker that reads " warning of damage to self and may have deadly or severe consecuenses." I was hoping that you know about this? ??????? I will try to get a repair person to look into it as soon as I can , preferably to a cell phone tecnition. thanks anyway , Rachael Mateovich



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I would recommend you try using a different battery. Since you used different chargers you've eliminated that it's not the charger. Now its either the battery or something internal in the phone. Try the battery and hopefully that's the reason!

Posted on Dec 25, 2016


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