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I have a Proscan pledv2488a. There is a disk in the DVD player, but I cannot find a way to eject it. There appears to be no eject button on the remote. What can be done?

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  • Proscan Master
  • 5,056 Answers

Do you have the original remote or a universal remote? On the original remote, the Eject button is also the Favorites (FAV) button. It's just below the Volume - section of the Volume toggle on the left side of the remote. The button has an upwards arrow above a line on it. You probably need to set the source to DVD for the Eject button to work properly. (If the source is TV, the button will add or delete the current channel to the Favorites list.) You can cycle through the input source options by pressing the Source button on the TV or the remote. On the TV, the Source button is between the Power and Menu buttons. On the remote, the Source button is on the right hand side above the Up arrow key.

The manual for the PLEDV2488A is available from Proscan at the manufacturer's site: http://www.proscanvideo.com/product/PLEDV2488A . Click on the Downloads tab. The direct link is http://legacy.curtisint.com/html/CustService/Manuals/PRO_PLEDV2488A_EN.pdf . Page 8 describes the remote buttons.

I hope this helps.

Cindy Wells

Posted on Dec 24, 2016

  • Howard R Pletcher
    Howard R Pletcher Dec 24, 2016

    That did it, thank you. I have the manual, but couldn't find the eject in the fine print and didn't recognize the symbol.

  • Cindy Wells Dec 24, 2016

    You're welcome. I sympathize with the small print problem. Cindy Wells

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1 Answer

Disc will not eject from dvd player


Have you tried both the eject button on the DVD drive and the remote? Is there a disk jammed in the drive? Here is the manual:
http://www.curtisint.com/html/custservice/manuals/PRO_PLEDV1945A_EN.PDF

most of the time there is a small hole near the eject button that you can unbend a paper clip and insert it into that will release the door.

here's a video.. it's a computer, but same principle:
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http://www.us-appliance.com/pledv1945a.html

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2. Switch the player off and then back on. This is necessary to clean-boot the
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3. Wait until the main menu page appears and the player stops doing
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4. Press the eject button to open the tray. (The button is between the "Power"
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1 Answer

My dvd player is stuck on one dvd and wont let me eject, change disc, or even stop the current dvd. display reads "locked" whenever i press any buttons. can only turn on and off the device.


Hi, For some reason the disk will not play. You push the eject button over and over again, but the disk slot will not open. Here's one solution...
* 1 Turn off the DVD player. Wait a few minutes, turn the DVD player back on, and
then press the "eject" button. If this does not work, turn it off and unplug
the DVD player...while you keep pushing EJECT button plug the DVD and turn it on (your hand still on the eject..) is should come out..
* 2 ..if it does not eject , unplug the DVD player again, Remove the screws off DVD on the sides and take off the DVD casing.
* 3 Look for the DVD holder inside the DVD player. This device holds the DVD in
place while the DVD player reads the disk.
* 4 Push the stuck DVD disk toward the front of the DVD player until the DVD
ejects. Remember the DVD player is not on and some force ( gentle ! ) must be applied.
* 5 While it is open,plug it on and place a DVD disc just to see if mechanism works properly..
* 6 Replace the casing and the screws. Plug the player in and turn it on. Put
another DVD in to test whether the player is finally working ..
Hope this helps!..
Take care and please
Remember to rate/vote and give us 4 Thumbs Up
to continue f
or Helping out the Community :)

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According the owners manual you will have to call PROSCAN customer support for help with this problem. The telephone number for customer support is 1-888-977-6722. You can also go to The website and use the customer support there. The website for PROSCAN is www.oncorpus.com. I hope this has helped you with your problem.

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I found this on the PROSCAN website under customer support manuals.The website is www.oncorpus.com.I hope this information helps you with your problem. IMPORTANT THE LABEL SIDE OF THE DVD MUST FACE THE BACK SIDE OF THE TELEVISION 1. Press the ‘INPUT’ button to select ‘DVD’ mode, if no disc is inserted yet, the display shows ‘No Disc’.
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