Question about Sony Playstation 3 (PS3) Console

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I just bought the playstation 3 and hooked it up. All i get is a red screen saying there's an error. What can I do???

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  • Richard Tirado May 11, 2010

    Is the PS3 new (bought from a store) or used?

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Hi there,
Try to borrow a HDMI cable from someone else, or try yor setup on another HDTV, and see if the results are the same, then at least you can narrow down the problem to the TV or the cable.
good luck!

Posted on Jul 21, 2009

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Make sure all of the wires are connected properly. If everything is hooked up correctly, call Playstation's support number and get them to troubleshoot with you on the phone. Otherwise, you may have to go exchange it for another one because that one is defective.

Hope this helps :)

Best Regards,

James

Posted on Jul 21, 2009

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1 Answer

I have a red screen and is says a serious error hqas occured contact cust support


No easy fixes for problems that don't give an error code. Go to the support site for PS3's and contact customer support like it says.

http://us.playstation.com/support/?s=ps3#ps3x

Good luck in getting your system fixed!
John Vickers

Aug 12, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

I turn on the ps3 n the screen goes red and says there is a technical support error


Hello! Sorry to hear your playstation isn't working. There should be a Error code something like 80010006. It would greatly help if you could post it.
Thanks.

May 08, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Trying to hook up new Playstation 3. red screen comes up with all different languages. it says, A serious error has occured contact technical support


This is usually a a "nand flash" corruption error which is pretty bad im afraid. You will be lucky if you ever get the PS3 working again without it having a new motherboard fitted.

Jul 28, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 (PS3) Console: when i turn on my ps3 a red screen appears and say...


What is the code? i have a guide I can help you. Shoot me an IM on AIM
DBurch1102

May 18, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 (PS3) Console: red screen saying Serious Error has Occurred...


Well, of course you should first try unplugging, replugging, turning it off on the backside button, turning it back off, holding the on/off button 3-4 seconds while it is on, and so on.

If neither of all these things work, there might be corrupted data or you might need a firmware update (hate those on mp3's, then how is it on ps3's? >.<).

But for those, you would need to contact customer support, as it says on your red screen message.

Customer support:
Choose your language and then go for support
http://www.playstation.com/country-selector/

If you cannot find the customer support on your region (which I highly doubt), just go for the customer support of Sony: http://esupport.sony.com/


Hope this helped

May 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 has red screen and says major error occured


call sony for customer support heres their number and hours:
Sony Computer Entertainment America
M-SAT 6:00 a.m. - 8:00 p.m. PST
Sunday 7:00 a.m. - 6:30 p.m
800-345-7669 (800-345-SONY)

Jan 02, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Wen i turn my ps3 on i get a red screen say ' serious error'


hardware failur could be many things ring tech support ul probs have to send it off

Aug 31, 2009 | Sony Playstation 3 (PS3) Console

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