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My New Bright Holiday Express Train's water tank car isn't connecting to other cars. Model 380-2. Please help.

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Posted on Jan 02, 2017

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SOURCE: I believe my New Bright Holiday Express train set

Yes they do. I have the #380-2 Water Tank car (and the other 4 that are available) They run and operate just as the other cars do.

Posted on Dec 16, 2009

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Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.

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Here are a couple of resources from New Bright:
http://www.newbright.com/public/electric-train-faq

http://www.newbright.com/images/Manuals/384%20ws%20manual.pdf

There is no On/Off switch on the train. Power goes from wall plug to transformer, then from transformer to track clip, which must be attached to the track. A control line goes from the track clip to the controller. Mine has a green light just above the red On/Off button that will come on even if the engine and tender are not on the track. The tender does all the work, and must be connected to the engine and on the track. There are four sliding contacts between the tender wheels that provide contact with the track.

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Instructions for the New bright 384 holiday express


Not sure what instructions you need, but the setup is very simple.
1. Put your track together
2. Attach the track power connector by slipping it under the track and pushing, then lift up the other side. This will make the two metal contacts connect to the track.
3. Plug the connector from the power pack into the track module (It should only go one way)
4. Plug the control box (looks like a telephone cord) into the track module, Will only go one way
5. Place the locomotive on the track.
6. Place the Treetop Tender on the track (you need both to make it run)
7. Connect the large connector from the treetop tender to the loco
8. Turn on the command module and press forward ...

You should now be running in circles ...

Hope this helps...

Dec 15, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

Where can I buy a track clip for my New Bright


http://www.newbright.com/

New Bright does not offer any replacement or repair parts for thier products.

They have a 60 day replacement warranty, but after that, you are on your own.

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1 Answer

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Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

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