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My shark navigator delux model is nv4226 the brush will not spin it is clean an I thought perhaps the belt was stretched so I replaced it and the brush still doesn't move.how can I fix this

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Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Posted on Dec 30, 2016

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Shark rotator nv340 roller brush is not spinning


just found this from another fixya member....There are a number of reasons why your brush roll has stopped spinning on your Shark Rotator. Here are a few things to check for when trying to fix your Shark.

First things first lets focus on the brush roll. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roll. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roll to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roll is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. This could be the other reason why your brush roll has stopped spinning. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roll. Lesser tension diminishes the brush rolls turn rate and speed. If the belt feels loose then it certainly is effecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/shark.html?limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Dec 09, 2016 | Shark Vacuums

2 Answers

Brush spins once then stops.


I don't know this machine but I'd check the bearings on the ends of the brush to see if they are spinning freely. If it has a drive belt try changing it, if it is an impeller drive check the vanes for damage.

By the way this machine I believe has a 5 year warrenty,

Jun 22, 2015 | Shark Navigator Deluxe Vacuum - Model NV42

1 Answer

The brush roller has stopped spinning and all the hair has been removed. How do I fix it?


Hey Kathy this is Jim with Crucial Vacuum,

Chances are if you've cleaned out all of the debris by your Sharks brushroll and its still not spinning that means there's an issue with your belt.

On average you should change your belt every 3 months. After a while the belt will loose tension and stretch and in most cases the brush roll will stop spinning completely.

If you're looking for replacement parts to your Shark vacuum you can purchase them directly from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/shark.html?limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Apr 30, 2015 | Shark Rotator Professional Lift-Away...

1 Answer

Ihavea shark nv lift-away pro the brush dont spin an the light dont light up it caught a floor vent wean this started . is ther a reseat if so ware is it


Sounds like you broke the brush belt. Easy to replace and most come with a replacement attached somewhere on the vacuum. The light is probably just burned out from the impact

Nov 29, 2014 | Shark Navigator Lift-Away Professional...

2 Answers

Shark navigator making strange noise. Still have suction, doesn't make noise when beater bar not moving. What could be the problem?


HI, it's Jim from Crucial Vacuum!

If your Shark Navigator vacuum is only making a strange noise when the brush roll is turning then the two things to consider and examine would be the brush roll itself as well as the belt.

First off lets look at the brush roll itself. Right off the bat is there any noticeable debris caught in it? You're mainly looking for long carpet fibers, or even strands of hair? If so try using a scissor to cut the blockage away. Then, manually rotate the brush roll to uncover further clogs. When examining your brush roll take note of the condition of the bristles. Are they loose? If so this would be a good time to change your brush roll entirely. There should be two screws holding the plate onto your Shark Navigator. Use a screw driver to remove these screws to gain access to the brush roll and belt.

The second part to check would be your Shark Navigator's belt. With use the belt will stretch out, lessening the tension on the brush roll. Lesser tension diminishes the brush roller's turn rate and speed. So if your belt feels loose as well replace that. A general rule would be that you're going to want to replace your belt about every 6 months. And if your belt is really loose this could be causing a noise when your brush roll is active.

You can purchase your replacement parts for your Shark Navigator direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=Shark+Navigator&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Nov 26, 2014 | Shark Vacuums

1 Answer

Ow do I know if a vacuum belt has gone bad


Hi, it's Allie from Crucial Vacuum!

Maintaining your belts is crucial to keep your unit working properly. Your unit's belts connect to the roller brush and makes the roller turn to collect any debris. After regular usage, belts will stretch our, lessening the tension on the roller brush. Less tension decreases the brush roller's turn rate and speed, what means you will probably see more debris left behind.

If you notice your unit's roller brush not spinning properly, experience loss of suction or notice more debris left behind after using your unit, your belts may need to be replaced. Belts are recommended to be replaced every 3 to 6 months.

You can purchase direct your replacement belts from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/shark.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.



Alejandra (Allie) Sepulveda-Rivera
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Sep 04, 2014 | Shark Professional Pet Navigator Lift Away...

1 Answer

Brushes won't spin, motor reves down


1. clean the brushes of hair etc and manually turn to see if any obstructions.
2. check the belt and its tension.

It should work.

Mar 03, 2014 | Shark Navigator Bagless Upright Vacuum

1 Answer

The brushes don't appear to be spinning...it looks like the belt falls off, though it's not broken. Also, the motor reves down to what seems to be very slow speed if it's been on for more than a few...


The brush roller may be clogged on the ends, causing the belt to stretch and fall off. If you remove the brush roller and check for free rotation of the ends you may have to disassemble it to remove hair and/or other debris.

Mar 03, 2014 | Shark Navigator Bagless Upright Vacuum

1 Answer

The beater brush doesnt work on the carpet and makes a loud squeeking noise.It looks like the brush sticks out past the base and gets stuck on the carpet . Works good on the bare floor.


It seems that your drive belt for the beater brush is stretched. This is a common problem -- if you flip the vacuum over so you are looking at the bottom, you should see several screws holding a faceplate in place. Unscrew these, and you should be able to get access to the beater brush and belt. Pull on the belt a little -- if it has a lot of give, or seems stretched or cracked, replace the belt and your vacuum should be fine. If it is not stretched or cracked, move the belt and look between the belt and where it holds onto the brush (there should be a little groove that the belt is sitting it). If there is a lot of debris or hair (I have long hair and this happens to me quite often) between the belt and the brush bar, clean it out, and you should be good. The squeaking noise leads me to believe that the belt is stretched and could be replaced.

May 26, 2011 | Shark Navigator Bagless Upright Vacuum

1 Answer

The grren light isnt on and the brush isnt circulating.


Sounds like a stretched or broken belt.On the bottom there should be some screws so you can access the motor/ brush area. If the belt is not broken it may be stretched which will still render the brush from turning. Hope this helps, Chris

Feb 09, 2011 | Euro-Pro NV22 Shark Navigator Bagless...

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