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Unable to register fire tv stick using my Amazon login information.

After connecting with my wifi network and entering username and password, "The information does not match an Amazon account. If Sign in Approval is enabled, please follow the instructions on your phone." I am able to sign in to my Amazon account using my computer, but not the fire tv stick.

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Posted on Jan 02, 2017

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SOURCE: Re fire stick use..screen says home is currently unavailable...we are unable to connect to Amazon services...check your internet connection My wifi is fine...why isn't tv getting a connection...thx

Contact amazon technical support. There may be some changes needed to make it work.

Posted on Nov 01, 2016

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1 Answer

How to register my amazon fire stick


Make amazon account on Your Account
To register fire TV
    -Select settings from fire TV menu
    -Go to my account (if your device isn't registered, register option will appear. Select register and enter amazon account information when prompted)

Jun 16, 2017 | Amazon Tablets & eReaders

2 Answers

Connecting fire stick to tv. i am a prime member with amazon


Setting up Amazon Fire TV Stick hardware
  1. Plug the micro-USB power cable into your Fire TV Stick and the other end into the plug adapter and into the wall.
  2. Plug your Fire TV Stick into an HDMI port on your TV (a cable is included to extend the HDMI reach if you've got a particularly tricky TV).
  3. Next, turn on your TV and switch the input to the right HDMI port
  4. You won't be able to interact with Fire TV Stick until you pair a remote. Thankfully, by just inserting the batteries into the included remote, it should pair automatically. If this fails, you can download and use the Amazon Fire TV remote app on your phone.
  5. Now it's time to set up your wireless network. Fire TV Stick should automatically detect your Wi-Fi. Select your network and enter any passwords.
  6. Your Fire TV Stick will then check for updates and download anything it doesn't have before letting you continue. Depending on how new your Stick is and the strength of your connection, this could take some time.
  7. If you bought your Fire TV Stick from Amazon, it will have arrived already logged in and set up with your account, which is handy. If not, don't worry, it's very easy to set up a new account on Fire TV, requiring nothing more than your Amazon login details.
  8. Once done, you'll be treated to an unskippable introduction to your Fire TV Stick, taking you through the basics of what the system can do and how to make the most of its features.
  9. From here, you can set up parental control settings before you start using your Fire TV Stick as intended.
Now you've set your Fire TV Stick up, here's how to install Kodi on it.
How to set up your Amazon Fire TV Stick

Dec 23, 2016 | Televison & Video

1 Answer

I need to re register my amazon fire stick but not sure how


See if you can log on to Amazon. If not, use the Forgot Password option and enter your email address. They will send you instructions on resetting your Amazon password so you can access the account. Last resort is to call them, which is a pain and you have to drill into the customer service section to actually find the link for a call option. you enter your phone number and they call you. Better than sitting on hold. They are generaly helpful and will get you working again.

Oct 01, 2016 | Amazon Fire TV Stick

1 Answer

How can i register a amazon fire stick


  1. Open Settings from the Home screen.
  2. Go to My Account.
    • If your device isn't registered, you'll see a Register option on this screen. Select Register and enter your Amazon account information when prompted.
    • If your device is currently registered, you'll see a Deregister option. You can select Deregister to connect your device to a different Amazon account. After you deregister, you'll be prompted to register again by entering your preferred Amazon account information on-screen.

May 03, 2016 | Amazon Fire TV Stick

1 Answer

Wont accept registration details


Amazon.com Help: Basic Troubleshooting for Amazon Fire TV

https://www.amazon.com/gp/help/.../display.html?...

Amazon.com, Inc.... five seconds. Or, open Settings > System > Restart from the main menu. ... Note: External storage options are not available for Fire TV Stick. First, make sure ...

Amazon.com: Customer Discussions: Connecting Fire Stick to Wifi

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.Dec 21, 2014 - No questions asked. .... I have the same problem because my network is considered open ... I'm trying to connect to a friends Xfinity wifi with fire tv stick, I have my laptop, Ipad & phone all working thru it but TV Stick won't. ... Mine wouldn'taccept password until I connect the HDMI extender - works fine now. Fire TV Stick keeps asking for ...
Jan 3, 2015
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Nov 2, 2014
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kindle won't connect with wi-fi
May 7, 2012
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Dec 29, 2015 | Amazon Fire TV Stick

1 Answer

How do I register I register my amazon fire stick?


Register it to you Amazon Account.

Register or Deregister Your Amazon Fire TV Device

In order to use your Amazon Fire TV device, register it to your Amazon account.
To register your device, connect it to the Internet. To learn more, go to Set Up a Wireless or Wired Connection.
If you purchased your Amazon Fire TV device online from Amazon using your Amazon account, it should already be registered to you. If you purchased your Amazon Fire TV device from another retailer or received it as a gift, follow the on-screen instructions for entering your Amazon account information and password.
To verify that your Amazon Fire TV device is registered to your Amazon account:
From the Home screen, select Settings > My Account.

  • If no account is currently registered, select Register to register your Amazon Fire TV device to the desired Amazon account.
  • If you would like to register a different Amazon account, select the Amazon account that is currently registered, and then select Deregister.

    Register or Deregister Your Amazon Fire TV Device

Dec 28, 2015 | Amazon Fire TV Stick

1 Answer

Why can't I register it?


Fire tv stick can't register - Amazon.com

https://www.amazon.com/gp/.../ref=cs_hc_g_tv?...

Amazon.com, Inc.Received my new fire tv stick today. I'm able to get past the wifi connection screen. But registering it with my Amazon account is I'm possible. Tried over 50 times ...

Amazon.com Help: Basic Troubleshooting for Amazon Fire TV

https://www.amazon.com/gp/help/.../display.html?...

Amazon.com, Inc.Make sure your Amazon Fire TV device is registered to your preferred Amazonaccount. To verify your registration ... Can't Access External Storage. Note: External storage options are not available for Fire TV Stick. First, make sure you're using ...

Amazon.com Help: Can't Connect to Wi-Fi


Dec 26, 2015 | Amazon Fire TV Stick

1 Answer

How do I register? Does it need to be in the TV to register?


Connect and follow the instructions below:

To register your device, connect it to the Internet. To learn more, go to Set Up a Wireless or Wired Connection.

If you purchased your Amazon Fire TV device online from Amazon using your Amazon account, it should already be registered to you. If you purchased your Amazon Fire TV device from another retailer or received it as a gift, follow the on-screen instructions for entering your Amazon account information and password.
To verify that your Amazon Fire TV device is registered to your Amazon account:
From the Home screen, select Settings > My Account.
  • If no account is currently registered, select Register to register your Amazon Fire TV device to the desired Amazon account.
  • If you would like to register a different Amazon account, select the Amazon account that is currently registered, and then select Deregister.

Sep 30, 2015 | Amazon Fire TV Stick

2 Answers

We do not know our password for netgear using the new amazon fire tv stick we just purchased from you


If you are referring to your router, is it from your Internet service provider (ISP)? If so, you can call them.

If not from them and you bought it from a retail outlet, you can...
1. open your web browser like IExplorer.
2. in the address bar (Where you type in the URL (web address like www.?) type your router's IP address example:192.168.1.1
and enter the user name and password to access the router. Or
3. Press and hold the reset button on the router and start from scratch using the router's setup wizzard making a new password.
4. Using a button located on your router use the router to give permission to allow the device to access it.

NOTE: you can go on D-LINK's web site and download the users manual and/or software for your router.

Jun 02, 2015 | Amazon Fire TV Stick

1 Answer

How can I get my new Amazon fire tv stick to install? Every thing is plugged in correctly and powered up but the screen says it "Can't contact Amazon.com so try a new router or wireless network"


Check this first:
  • Connect your Amazon Fire TV device to one of these network or router types:
    • Open, WEP, WPA-PSK, and WPA2-PSK encrypted networks
    • B, G, and N routers on 2.4Ghz
    • A and N routers on 5Ghz
    • Hidden networks
  • Enable wireless connectivity on your Amazon Fire TV device. From the Home screen, select Settings > System > Wi-Fi.
  • Make sure you know your network password (if required). If you see a lock icon, a network password is required. This password is not your Amazon account password.
  • Make sure your Internet connection is not down. Restart your router and modem to solve most Wi-Fi network issues.
  • Do not place your wireless router or Amazon Fire TV device in a cabinet, as it impacts your Wi-Fi signal strength.
Also, try this for Fire TV Stick:
  • Use the included HDMI extender to optimize the location of your Fire TV Stick. The HDMI extender can improve your wireless connectivity by positioning your Fire TV Stick further from the TV.
  • Plug the power cord into the included power adapter and then into a wall outlet to ensure the device receives enough power for optimal performance.


Still having trouble?
  • Restart your Amazon Fire TV device. Disconnect the power cord from your Amazon Fire TV device for three seconds, and then plug the power cord back in.
Tip: You can also restart your Amazon Fire TV device with your remote. Press and hold the Select button and the Play button at the same time until the Amazon Fire TV device restarts (about five seconds). Or go to Settings > System > Restart.

May 06, 2015 | Computers & Internet

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