Question about Tablets & eReaders
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Posted on Jan 02, 2017
A user of the device has deliberately turned on data encryption to protect the contents of the device in case of loss or theft. I say deliberately, because you have to enter, then verify, the password, and then agree to the encryption. If you don't have that password then you are going to have to perform a factory reset of the device.
First, turn your tablet off. Then, power the tablet back up by holding down the volume (either + or - ) and power buttons simultaneously. Continue holding the volume button until the screen says "Booting tablet in recovery mode." This will give you a picture of an Android. Tap the android, and you will be given a screen with several options. Move between the options with the + and -, and select with the power button.
Go to the option for Factory Data Reset and select it. Scroll down to Yes, and then the tablet will erase its memory back to factory settings. Once it has completed, select Reboot Tablet Normally.
Posted on Feb 02, 2015
Make sure your talbet is OFF the do the following PRESS Power on & Volume button TOGETHER once the writing appears let go of the buttons . If that doesn't sort the problem go to YOU TUBE type in your question and a Video should appear showing you what you have do the solve your problem . Make sure you have tablet to hand and you can go through it with the video .
Posted on Dec 25, 2015
If you do not have the password I wonder why, someone had to input that when the notebook was set up new, it doesn't just magically appear. In any event you must do a factory reset to overcome a lost password, this will wipe the tablet clean except for the software installed by the factory/manufacturer.
Posted on Oct 27, 2016
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