Question about Brother HL Office Equipment & Supplies
Got a 'Fuser error' message, then paper comes out crumpled
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Posted on Jan 02, 2017
The fuser has failed and needs to be replaced. If it is still under warranty Brother may cover it. If not you will have to take it to a Brother Authorized service center. It may be possible to find a used one on Ebay, even if its just for parts. Some of these smaller machines require extensive dissassembly to replace the fuser and shouldn't be attempted by a novice.
Posted on Mar 27, 2008
Check whether the fuser rollers are free turning. If the paper is stopped at the ejection roller, the ejection roller needs to be replaced.
Posted on Dec 11, 2009
Testimonial: "Good start. I cleaned machine and all rollers, including fuser roller, to eliminate those as being the cause. Found problem elsewhere. "
This message appears when the printer cannot recognize the fuser - probably because you haven't reseted the counter. Make sure it's properly installed. If it is then you will need to perform the reset procedure
1. Press Additional Functions Key
2. Press # key
3. Arrow to number 7, Printer and press Set
4. Arrow to number 4, Printer Re-Set and press Set.
5. Press Yes, re-set printer (hit minus key - back arrow).
6. Unplug the machine and plug it back in.
Posted on Jan 27, 2011
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