Question about Dyson Vacuums
Hello, this is Ava with Think Crucial.
Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting.
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I hope this was helpful.
Think Crucial Customer Care
Posted on Dec 28, 2016
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Posted on Jan 02, 2017
first, check both filters on that unit. the premotor filter on the side, and the hepa filter underneath the canister. if those filters are clean move through the suction channel and look for a clog or obstruction. also make sure the canister is clean. I have never seen the thermal go bad on those machines (not saying it cant happen though). it sounds like the filters are dirty or you have a clog. its also a good idea to change the pre motor filter if its older than a yr. the foam is fine but the white material behind the foam gets clogged frequently. let me know if you have any other questions and if this doesnt fix the problem.
Posted on Jan 06, 2010
Testimonial: "Thank you problem is as you say filters need cleaning and replacing"
The symptoms you describe are typical of overheating. That indicates that there's a blockage somewhere. Follow the instructions in your user manual for removing blockages (or you can download a copy from Dyson website if you need to), and make sure the filters are clean too. That should solve the problem.
Posted on Jan 08, 2010
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