Question about HP DesignJet T520 ePrinter

Open Question

I have HP T 520 designjet error carriage jam - HP DesignJet T520 ePrinter

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: error - carriage jam message

My Photosmart 2610 just started having this same problem today. As many of you have done, I also went to the hp support website and tried just about everything. Finally I discovered the answer to my problem on my own. Here's what I did (you might want to have a wet rag handy to wipe the ink off your fingers):

1) With the printer on, I pressed "okay" to clear the error message. You should immediately hear the sound of the carriage (the contraption that holds the cartridges) moving inside.

2) Open the print cartridge access door (the main access point for the cartridges) and confirm that the carriage is indeed moving.
If the carriage won't move at all, I'm not sure that this solution will help you. However, if the carriage moves from side to side after you press "okay", please read on.

3) This is unorthodox, so bear with me: when the carriage moves away from it's "resting place" (in my printer it's on the right hand side) and is near the center of the printer, unplug the power cord from the printer. The purpose of this is to free up the undercarriage (which was the part that actually was jammed on my printer).

4) Ensure that the carriage moves freely from left to right and right to left by pushing gently on its sides.

5) Move the carriage to left side of the printer so you have room to access the undercarriage.

6) It might be helpful to have a flashlight or some other light targeting the undercarriage for this next part. If you look directly underneath the undercarriage, you should see a foam/spongy product resting in the base of the printer. The purpose of the sponge is to absorb any ink that escapes from the cartridges. Herein lies the problem: over time, as the undercarriage adjusts to enable the carriage and its cartridges to do their work, the undercarriage gets caught on the inky sponge. Note that the undercarriage is fragile, but is moveable by gently pushing it toward the front or back of the printer.

7) Adjust the undercarriage so you can see the sponge and the "axel" (for lack of a better term) that turns to move the undercarriage forward and back. It may take some detective work, but you should be able to determine where the sponge is supposed to lie. Your goal here is to push the sponge down as far as it will go so that it won't obstruct the movements of the undercarriage.

8) On my printer, there was also a small amount of sponge wrapped around the "axel" that prevented it from moving smoothly. I unwrapped it and double-checked that nothing else was obstructing movement.

9) Final step: leave everything where you moved it, shut the lid, and plug it back in. A little prayer never hurts either. Good luck! AIM ID if you need more help: GnarlyVeaux

Posted on Mar 10, 2008

kcmetal9901
  • 102 Answers

SOURCE: HP C4180 says carriage jam but no jam and tried everything

uninstall your printer and then reinstall

Posted on Oct 31, 2008

  • 8 Answers

SOURCE: Replacement carriage belt for HP DesignJet 800 Printer

It is not recommended that the user replace the carriage belt, on any HP printer. Any damage caused by the user, won't be covered by the warranty and will likely result in a completely useless, but very expensive doorstop. Or paperweight..

I do believe your printer has since been discontinued for support, however only an HP Customer Service Representative would be able to confirm that. I would suggest phoning HP for technical support or to at least confirm whether support is available.

Even if your printer is no longer a) under warranty, which I suspect it's not, or b) out of support completely, they may be able to provide you with a list of Authorized Service Providers (ASPs) within your area.

1-800-474-6836

Best Of Luck.

Posted on Dec 15, 2008

  • 1 Answer

SOURCE: HP 6310 Carriage Jam

The first solution worked a few times and the second also helped. I found that the right piece that is a black rubber part that slides forward and backwards was getting stuck and preventing the printer head from going to the right. The piece has two holes with rubber brush like things sticking up. If you move the printer heads out of the way you can slide the rubber piece back and forth and it should move smoothly. If it seems to stick or is harder to slide then you will need to clean it. I took apart a few top pieces of plastic to get to that rubber part and cleaned the sides and the place where it slides with rubbing alcohol and Q tips. There is a groove on the left side where there was the majority of buildup of ink to clean. I also cleaned the rubber part sides by placing my Q tip with a LITTLE rubbing alcohol on the corner and then sliding the rubber piece to clean the whole side that goes into that groove. Make sure to take a dry Q tip to the same surface. You won't be able to get all of it but the majority of it should come off. After cleaning it I haven't had a problem since. I imagine it will get dirty again and I will have to clean it again after a while.

Posted on May 17, 2009

  • 1 Answer

SOURCE: Repeated "carriage jam" error, but NO real jam!

acdr should have his "Wiz" and Expert ranking removed permantly for this insulting comment, he obviously does not know what he is talking about otherwise he would know that this model printer does not have a toner cartridge, fuser aseembly or taplon tape. these parts simply do not exist in this model printer. This sort of misleading information and this user should be removed from this site if it is at all to maintain any credibility

Posted on Feb 25, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp designjet 500 with error code 02:10 can firmware be reloaded?


the error code gives :
Carriage failure. The possible cause could be:

The Carriage PCA is not compatible with the rest of the Printer.
The Carriage ASIC has problems initializing.
The +2.5V reference voltage generated in the Carriage PCA is out of range.
One of the Carriage ASIC's cannot be found within the Serial Bus that connects the Electronics Module to the Carriage.
One of the Carriage ASIC's did not respond to the Serial Bus that connects the Electronics Module to the Carriage Assembly.
Go To Below official Hp Printer Page For Your problem, DesignJet 500 error 02 10 Print Head HP Enterprise Business Community

Feb 24, 2014 | HP DesignJet 500ps (42 in.) InkJet Printer

1 Answer

I have hp t610 plotter and it incurred paper jam


Check the carriage belt for wear. Is there an error code?

Aug 19, 2013 | HP Designjet T610 InkJet Printer

3 Answers

Error code 02.1.10


02.1:10 service station error- failure to reach home position .
you need a service tech to replace the service station within the plotter

Aug 14, 2013 | HP Designjet T1100ps Printer

1 Answer

System error 86:01


System Error 86:01, Noise Along the Carriage Path carriage moves or system error 86:01 is being displayed on the printer's front panel. General causes are media or other obstructions in the carriage path, the trailing cable, worn carriage bushings, lack of lubrication in the carriage path, a dirty encoder strip, the scan-axis motor, or the service station.

Troubleshooting this error is a bit complex, you have to check for paper jams and determine the source of the noise, if there is one.

Try checking this document for steps to determine the cause and solution to this issue.


HP Designjet 500 and 800 Series Printers TWI System Error 86 01 Noise...

Aug 08, 2013 | HP DesignJet 500 InkJet Printer

2 Answers

86:01 error in designjet 500 plus Paper jam...


System Error: 86:01
Problem Description: Carriage-Axis shutdown.
Corrective Action:
If this error code appeared but was NOT caused by a paper jam, then try the following:
  • Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod.
  • The Carriage is bumping into the Service Station. If the carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service Station cannot uncap the Printheads. In this case replace the Service Station/Aerosol Fan Assembly
  • Perform the Carriage Movement test

Aug 26, 2011 | HP DESIGNJET 500 InkJet Plotter Printer

1 Answer

Hai, I have a problem with my Hp designjet T610. it gives a 86:01 error. and there is no paper jam. so what can be the problem


This error can be caused if there is anything blocking the movement of the carriage. I just had a client with this problem on Tuesday and it turned out that they had opened the print head cover and had not closed it properly. This caused the metal latch to block the movement of the carriage. I would check that first, as well as look for any small bits of paper that may be blocking the complete movement of the carriage.

Jun 03, 2011 | HP Designjet T610 InkJet Printer

1 Answer

Hi hp designjet t1100ps plotter showing error code 86:01, paper jam. but physically there is no paper or obstacle in print area. carriage block also moving one time right to left then the error code is...


This error can be caused if there is anything blocking the movement of the carriage. I just had a client with this problem on Tuesday and it turned out that they had opened the print head cover and had not closed it properly. This caused the metal latch to block the movement of the carriage. I would check that first, as well as look for any small bits of paper that may be blocking the complete movement of the carriage.

Apr 01, 2011 | HP Designjet T1100ps Printer

3 Answers

HP 500ps showing error is System error 86:01


System Error: 86:01
Problem Description: Carriage-Axis shutdown.
If this error code appeared but was NOT caused by a paper jam, then try the following:
* Too much friction in the Slider Rod. lubricate the Slider Rod.
* The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly

Apr 16, 2010 | HP DesignJet 500ps InkJet Printer

1 Answer

Hp designjet 500 plus


Problem Description: Carriage-Axis shutdown. Corrective Action: If this error code appeared but was NOT caused by a paper jam, then try the following:
1) Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod.
2) The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly
3) Perform the Carriage Movement test

Aug 19, 2009 | HP DesignJet 500 InkJet Printer

1 Answer

Trying to find a schematic assistance to an error reported "system error 86:01" for my hp designjet 800.


System Error: 86:01
Problem
Description:
Carriage-Axis shutdown.
Corrective Action: If this error code appeared but was NOT caused by a paper jam, then
try the following:
 Too much friction in the Slider Rod. Enter the Printer Information
utility (→ Page 4-26) and check the Scan-Axis usage. If the
percentage is close to 100%, then lubricate the Slider Rod.
 The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly → Page 8-52.
 Perform the Carriage Movement test → Page 4-8. Okay this is the error code direct from the service manual. if lubricating the slider rod does not resolve this issue then you have other problems. more than likely the carriage belt is in need of replacement. check inside of printer for debris. check under the carriage assembly. see if you are able to move the carriage assembly smoothly from side to side. hope this helps.

Mar 12, 2009 | HP DesignJet 800 Printer

Not finding what you are looking for?
HP DesignJet T520 ePrinter Logo

Related Topics:

50 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...