Question about DeLonghi Coffee Makers & Espresso Machines

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Steam is not strong on my ec702 delonghi. I have cleaned the wands. The wand spits out a lot of water with a strong steam, bu the steam gets weaker as I am trying to froth.

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  • 78 Answers

The steam temperature control (Thermostat) is not functioning.
The small quantity you get at the start is the steam pressure build up with hot water. Water steam cannot keep up the pressure.
Replace the steam thermostat.

Posted on Dec 30, 2016

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Posted on Jan 02, 2017

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I have a delonghi esam 6900. It makes coffe but it doesn't make capuccino or latte or flat white and also no steam. What causing it?


First I'm not a Delonghi tech. But I have worked on similar table top "Super Automatic" machines. You should call your vendor for service as there is no customer serviceable parts in this machine.
*** the following is for information only. ***
* There are usually separate boilers for table top units. There is a pump and heater system for each section. (usually 2 for this type of machine. But there may be a third system if you have the Coco option.
* Since each system is separate then your Latte/cappucino system has a problem. I will list the most common but all require a qualified service tech to repair/replace. (lots of small parts crammed into a very small space.)
* Cap/Latte Membrane button not working. If it feels mushy (not like the other buttons) then the button panel needs to be replaced.
* There is a CPU/PC board malfunction. Replace
* There is air in the water line to the Cap/Latte system. Make sure the water tank is filled. Power down. Wait 10 seconds. Power back up. Press the Cap/latte button to start the pump. Watch the steam wand if water flows out. If it does, then wait 30 seconds and try again. should be steaming.
* No steam or at least hot water? Just cold water? Then the steam heater and/or thermo-fuse, thermo-disk, needs to be replaced.
* Got hot water but little to no steam? Then steam unit and/or thermo disk needs to be replaced. (best to replace both as a whole unit; tank, Heater, and Thermo-disk)
* Heats up very hot but sputters water and steam. Clean steam wand and/or tip (if removable) If it leaks steam at the top of the wand near the body of the machine then the whole wand needs to be replaced.
* Still sputtering? The steam system is clogging up. Call for service.
* Final; I'm not a fan of de-scaling as it causes more problems for the machine. I've always found that using filtered water (bottled ok) is best. Water softeners if available is okay. BUT stay away from HARD water and Ultra Pure (100%) water as it leaches out the metal ions from the machine. If you must descale then follow the MFR instructions and use approved solutions.
Aloha, ukeboy57

Feb 08, 2018 | DeLonghi Coffee Makers & Espresso Machines

3 Answers

Steam wand not working



The steam wand ejects steam in order to froth the milk. The steam wand should be cleaned after it is inserted into milk and at the end of each day. Do not allow the steam wands to soak in water overnight since some of the dirty water can be sucked into the boiling tank inside the machine this may cause the steam not to come out
Unplug the machine, take the case off, disconnect the switch wires and test it with a continuity meter. If you don't get any continuity, or if it is constantly closed and never open, the switch is bad.
this could have been prevented by regular maintenance and proper use. The usual suspect is a gummed up wand or brew line or user error. Here’s what to look for and how to avoid it.
First, notice what kind of wand you have. Most semi-automatic and porta-filter espresso units will have wands that resemble those on bottom or right, although the tips may be different. Some tips do not slide up and down to alter the aeration, as the one on the bottom does. If your wand is from an older (1990s) unit, it could have a more bulbous tip and a smaller hole in the tip. wandte1.jpg wandte2.jpgSome of the new wands give you a manual/automatic control.
wandte3.jpg Many of the new super automatics come with an automatic frothing unit, like this one from Jura-Capresso. The nice thing about the frothing wands on Jura-Capresso's new units is that they allow for even more control.
The "Dual Frother Plus" (top) works like the traditional frothing wand. The metal sleeve goes up for steam, down for foam.
The "Froth Xpress Plus" is a very handy device which can be used with the included sleek milk container or a distinct milk container, like a 1/2 gallon jug. The Froth Xpress has a tube (hard for using the included container, flexible for using a different container) that fits into the frothing tube behind the dial shown in the picture above. After selecting froth or steam, the milk is siphoned into a cup below the steam wand. We recommend steaming the milk first, then adding the espresso.

Whatever sort of wand you have, it is essential to keep it clear of solidified milk which can gum up the tip and even the wand shaft. Here are some symptoms of a clogged wand:
  • Little or no steam comes out of the wand
  • Hot water drips from the tip of the wand
  • A squeal or whistle comes out of the wand when the steam function is selected
  • A deep humming is heard when the steam function is selected*
*This is also a symptom of another more serious problem, particularly if you have a pump espresso machine; so if unclogging the wand does not solve it, you should contact a technician.
A good preventative measure against the clogging of a steam wand is regular rinsing in warm, soapy water of the tip and any other removable frothing part. This should be done after each steam wand use. If your machine has a Froth Xpress, it is important to clean all of the hoses, valve, and connectors (be very careful with the plug, however, because it is delicate). All wands should also have steam jetted through them after a frothing cycle is run.
Another preventative measure is to run a steam cycle for about twenty seconds before each new use. This will eject stray particles before they can build up and cause serious damage. There is also a cappuccino cleaner available which can be used in the automatic frothing devices. The solution is placed in a reservoir, and a full cycle is run until the reservoir is emptied. This can be done every few weeks or every few months, depending upon use.
Aside from prevention, there are treatments for a clogged wand. First, remove the tip, if the tip is removable. Usually they are, as in the case of the plastic tips above. The holes are usually big enough to run a pin or even a small paperclip through (emphasize small) to remove the gunk. If these items are too large, do not attempt to use them; instead try using a thin gauge wire from an electrical wire strand. Next, the metal wand itself can have a pipe cleaner run up into it. Start out by putting just about a half inch of the pipe cleaner up the wand, rubbing it around, then pulling it out. Gradually work more of the pipe cleaner up the wand, but never let the length of pipe cleaner in the wand exceed the wand length. We recommend the pipe cleaners with the stiff barbs attached, as opposed to the mostly soft ones. Do the same for all of the hard hoses and connectors. With respect to rubber or soft plastic parts, rinse them in soapy hot water. If flexible hoses form holes, replacements are available (give us a call) or we've even had some luck at aquarium supply stores.
PLEASE NOTE: if you own the Jura X7 or the Froth Xpress Plus, the diameter of the tiny holes is very important. We recommend trying not to put pins into these holes. However, if they must be cleaned and soaking won't work, a smaller gauge wire, a single strand, should do the trick. Always use a strand that is smaller than the diameter of the hole.
Frothing wand technology is advancing at a breakneck speed, but along with these advances come serious precautionary measures for dealing with these very delicate mechanisms. Follow the steps above, and your machine should be producing full-fledged froth for its entire life.

May 26, 2008 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Steam wand pops off


You are correct in associating the pop off is relative to the pressure. If the steam wand as you called it comes free when pressure builds, the problem can be the wand is damaged, not completely free of debris, or misaligned. I suggest you contact the company directly and have a technician run you through some tests to locate the problem.

Mar 25, 2014 | DeLonghi Coffee Makers & Espresso Machines

1 Answer

Delonghi EC702


Even semi skimmed milk with froth if hot enough. Check the steam temperature, you may need to blow steam through the milk for longer.

Mar 06, 2014 | Coffee Makers & Espresso Machines

1 Answer

Delonghi Magnifica 3300 doesn't make coffee, only wet grounds and water in the grounds container, everything else seems normal


Hi JB, not sure if you've junked your 3300 machine by now or had the problem fixed already. Nevertheless, allow me to share with owners of DeLonghi Magnifica Espresso machines who encounter similar problem to yours. Incidentally, mine is a Delonghi Magnifica 3200 which is very much the same as the 3300. Firstly, try to ascertain if the pump is working normally. When the machine is ready to brew coffee, turn ON the steam/hot water knob and see if it pumps normally and for more than 30secs at least. My machine could pump for short durations between 5secs to 20secs max before the water light came on. I checked the flow meter connection but is all seemed well. I noticed signs of water leak (dried up chalky water stains) where the steam wand exits the control panel. Upon opening up the control panel, I noticed a larger patch of dried up water stains on the wand valve assembly. Bought a set of steam wand assembly replacement and to replace the leaking one. It's been some six month now and I'm enjoying my daily cuppa again. Btw, my Delonghi Magnifica 3200 has been serving me well for 10 years! Apart from the steam wand replacement and a faulty micro-switch, I only had to carry out the usual descaling and replacing worn out O-rings.

Feb 10, 2013 | DeLonghi Magnifica 3300 Espresso Machine

1 Answer

My Gaggia classic has suddenly stopped frothing


Hi There,

You are not getting enough steam, to produce the froth and there no blockage. I suggest you replace the thermostats. Takes 10 min max.. Gaggia thermostat set

Sep 28, 2017 | Gaggia Classic Espresso Machine

1 Answer

We have a 4 month old gaggia titanium. Today, the steam wand stopped working. (It makes coffee just fine.) I've cleaned the steam wand. When I turn the steam dial, very little steam comes out and I hear a...


Sounds like the steam wand is getting blocked some where either at the metal end or in the parnello wand if you machine has one at the end of the steam wand, if both of those are clean then try this push in on the steam knob if that works then tap rod assemble or steam valve needs to be replaced, make sure to ask about the stainless steel valve instead of the plastic one.

Oct 06, 2010 | Gaggia Titanium Espresso Machine

1 Answer

Gaggia TS Espresso Machine although my machine seams to work OK, It does not seam to produce much steam any help would great


Their is a grait posibility that the steam want is blocked from dry milk that is why you have weaker steam out. So you can first try to boil only water for some minutes and then leave the steam want in for more than 30 minutes. Then try the steam again and posibly the dry milk will be spit out. You can even boil the water with some cooking soda in it which can help more.
One more think that can help to clean the steam wand is to use a thin flexible steel wire in the steam wand so it can clean it more.
This is the most posible solutions you can try.
Good Luck

Mar 22, 2010 | Gaggia TS Espresso Machine

1 Answer

Saeco Aroma steemer spit out a lot of hot water


This is normal. The solution is to let the steam wand run for a few seconds to purge all of the liquid water from the system before you begin steaming your milk. It will take about 10 seconds or so. You can do it into the drip tray, into a pitcher or bowl, onto a rag, or even on the counter. The key is not to put your milk under the wand until all of the liquid water is gone and all that is left is steam. Good luck!

Feb 28, 2009 | Saeco Aroma Espresso Machine

1 Answer

No steam coming out of heating nozzle for Wega


Remove the nozzle on the end of the steam wand, them open valve to see if the steam wand works, if yes use a paper clip to clear holes on nozzle, if no remove steam wand where it is connected to the valve then open wand(steam will be spraying be careful). If you have steam there then clean wand and nozzle.

Dec 16, 2008 | Wega Mininova EPU Espresso Machine

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