Question about Canon Office Equipment & Supplies
I suspect you have had a paper jam and removed the paper. However some still remains inside the machine. Its most probably around the purge unit. When the carriage parks on the right side of the machine, the purge unit rises to cap the carriage so your print head does not dry out. Open the internal cover so you can see the carriage. If it is anywhere other than at the far right side of its travel then kill the power by unplugging from the mains supply. Now the carriage is free to push. push it all the way to the left side. Shine a torch into the printer and you will see the purge unit on the right side. It has two black oblongs of rubber that mate with the print head. There will be paper scraps around it.Or it may be stuck and with a long screwdriver you can push it gently backwards to free it. If none of this helps and the carriage is stuck on the right side then again kill the power and rotate the long black roller that is under the carriage. Do this while gently trying to push the carriage to the left until its free to move then follow the above again.
Posted on Dec 25, 2016
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Posted on Jan 02, 2017
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