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My Alcatel one touch has an unresponsive black screen after being dropped but the light still turns on when I plug it in and after it's been charged how do I fix this ?

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Unfortunately it sounds like your phone is going to need a new display/digitizer. Smart phone screens are very sensitive to drops from any height. You can try to take it to a local phone repair shop in your area or try contacting your phone provider if you have insurance on your phone and make a claim.

Posted on Dec 24, 2016

  • synyster240 Dec 24, 2016

    Unfortunately it sounds like your phone is going to need a new display/digitizer. Smart phone screens are very sensitive to drops from any height. You can try to take it to a local phone repair shop in your area or try contacting your phone provider if you have insurance on your phone and make a claim.

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