Question about Netflix

1 Answer

The picture on Netflix is froze can't turn it off I unplugged it then that did'nt help

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 20 Answers

Try turning off WD tv or any device that you play Netflix through. Turning off the TV alone will not solve the problem.

Posted on Dec 25, 2016

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why is there no picture but sound?


Can you tell us a bit more about the problem? It would be helpful if we knew:
1) What device are you using to connect to Netflix (computer, DVD player, TV, etc.)?
2) When you use that device for something other than Netflix, do you see a picture? So if you're using a DVD player, can you play DVDs? Can you watch TV?
3) Can you log into your Netflix account on your computer and watch movies on your computer? Can you login from someone else's computer and try that?
3) When did the problem start?

Some shot-in-the-dark steps that apply to all electronics:
1) Turn everything off. Turn it all back on.
2) If that doesn't work, unplug everything. Wait 30 seconds, then plug it all back in.
3) Check all the cables (from power to your TV and Netflix device, cables coming from your peripherals to the TV, etc.). Even if they seem to be well-seated, unplug them and plug them back in.
4) Try new connections. If your TV was connected by HDMI, and you have a different way of connecting your device (DVI, component, RCA, s-video, coax, whatever) try it. If your device connects to the Internet wirelessly, see if you can get a wired connection. Swap cables wherever you can.
5) If you can, try interchanging components. So, for example, try connecting to a different HDMI port on your TV. Try other devices on your TV. Take your Netflix device (if it's not your TV) to a different TV.

Those last 2 steps may solve the problem, but are more likely to isolate the problem. (For example, if your DVD player doesn't work no matter what TV it's connected to, then the problem is the DVD player.)

Update us with as much info as you can.

Mar 29, 2015 | Netflix

1 Answer

Screen froze during download of tv program


Try turning your tv off and on

Aug 22, 2014 | Netflix

1 Answer

How do I un freez my we so I can watch netflix


Try turning your TV and wii off then back on.

Jul 31, 2014 | Netflix

1 Answer

While watching any and all movies we get a prcentage swirly circle and we have to keep resuming the movie but lastnight it froze and we could not even turn off our tv we had to unplug it to get tv to turn...


There are 9 different Netflix contact info to contact. Below are the best contact info based on turnaround time and results posted by other users.

888-638-3549

800-585-8131

866-716-0414

888-357-1516

866-579-7172

866-579-7115

tweet @Netflixhelps; Customer service Twitter feed

Online Help
Netflix Customer Service
First go to https://help.netflix.com/help; Online customer service submission form

Live Chat
Netflix Customer Service

First go to https://contactus.netflix.com/help Click "Start Live Chat" at the bottom

May 18, 2014 | Netflix

1 Answer

Wa nt to cancel netflix account


Call them the number is on there web page.

Mar 25, 2014 | Netflix

1 Answer

The tv froze up while watching netflix and won't turn off or do anything


Sounds like the CPU froze. Unplug set from power completely, then plug back in, should work. If not then the problem will have to be solved by a repair technician.

Mar 12, 2014 | Vizio E601I-A3 60-inch Class Razor LED...

Not finding what you are looking for?
Netflix Logo

Related Topics:

25 people viewed this question

Ask a Question

Usually answered in minutes!

Top Netflix Computers & Internet Experts

David Payne
David Payne

Level 3 Expert

14161 Answers

L Pfaff
L Pfaff

Level 3 Expert

11573 Answers

kakima

Level 3 Expert

102366 Answers

Are you a Netflix Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...