Question about HP Officejet J4680 InkJet Printer

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Print cartridge prob [tri-color] refer to ... doc to troubleshoot

The summary is what my printer has on it all the time. The information given to aschneider67 does not help because the above does not go away and I am trying to print a Word doc in black and white, not Adobe. Also, I have no access to another computer nor another printer to try. I have used the printer as a copier in the past and only hooked it up to my computer today. Upon attempting to print my first document, this is what appeared.

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This error ("Refer to device documentation to troubleshoot"), along with the famous "Incompatible Cartridge" error message, typically signifies the HP 901 ink cartridge is suffering from internal electrical (micro-electronic) damage. You can bypass these cartridge error (temporarily in most cases) and run a cartridge health diagnostics check, via the 2 service procedures below:


HP Officejet J4500 J4600 4500 Cartridge Error Bypass -- HP 901 Cartridge Errors: http://www.youtube.com/watch?v=I4-m_RLdRE4


HP Officejet J4500 J4600 4500 Printers Tap 41 Diagnostics -HP 901 Incompatible Print Cartridges: http://www.youtube.com/watch?v=S6uATgXxQlE (please note this is a service test, the printer will attempt to print the tap 41 pattern, whether the cartridges are good or bad):


HP 901 Ink Cartridge Care Tips - Everything you need to know:http://www.youtube.com/watch?v=jTtNj6rN4g4

Posted on Apr 05, 2013

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HP Officejt J4680 - All in one Printer from HP, whcih will have Printing, Fax, Scanner and Copier facilities.

Normal catridges recommened by HP are given below :

01. HP 901 - Black which will print 200 Pages.
02. HP 901 - Tri Colour which will print 200 Pages.
03. HP 901 XL Black which is a bigger one that will print 900 pages regulary.

This printer is most rugged one used by Home as well as in offices.

The follwoing message regarding this Printer taken from HP Website which gives information about the printer quality.


Enjoy the convenience of wireless connectivity with our Officejet J4680 All-in-One. You'll be able to print, copy, scan, and fax all from one device, plus print at speeds as fast as 28 pages per minute in black and 22 in color. And with our Officejet inks, you'll get high-quality printing at a lower cost per page than with a laser printer. Reliable and versatile

  • Print, copy, scan and fax with a single machine
  • Print fast, at up to 28 pages/minute black, 22 color##
  • Fax at speeds up to 33.6kpbs
  • Streamline big tasks with the 20-page automatic document feeder and 100-sheet paper tray
  • Preserve important documents for decades without fading1
Solution:

Please use the originai catridges for this printer and there will not be any issues.

In spite of this, the problem continues, please call the local HP Authorized Printer vendor to solve this problem.

If the Printer is under warranty, you will get a replacement printer with same or the higher configuration which is available in the market.

Posted on Jul 21, 2009

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1 Answer

Cannot make the printer work after I changed the ink cartridges?


You can validate the HP60 ink cartridge's electrical health by running the 'Tap 41' diagnostics test (this procedure is specific to the F2480 model). Refer to DIAGNOSTIC TAP 41 video procedure at the following link on how to activate and read the service test: http://inkjet411.com/?page_id=440

1. While holding the Power button, press Cancel (X) button 4 times, then press the Color Copy button once.
2. Release the Power button.
3. The 'Tap 41' diagnostic test print should print.

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 60/60XL color cartridge should display 1248 good nozzles, while a good HP 60/60XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout. http://inkjet411.com/?page_id=434

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

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1 Answer

Large ink spill. Printer no longer recognized new black cartridge.


You can perform the Tap 41 Cartridge Health Diagnostics Test: [applies to HP Deskjet 6800/6900/9800]
http://inkjet411.com/?page_id=1741 (refer to 2nd video to understand how to read the printed pattern)

1. With printer power on, press and hold the POWER button.
2. Press the Cancel (X) button four (4) times.
3. Press the RESUME button (Down Arrow) once.
4. Release the POWER button.
5. The Diagnostic Test Report should print.

--- A good HP 93/95/97/99 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout: http://inkjet411.com/?page_id=1741


---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink (special "ink back-up mode").

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

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1 Answer

My black cartridge is good but i cannot print in black


Try to clean the nozzles on the black cartridge using a damp paper towel. How to Clean the Print Cartridge Nozzles and Contacts Manually. Then try to print to see if problem is resolved. You can also refer to these articles:
- How to Clean the Cartridges of the Lexmark Z615 Color Jetprinter in Windows - How to Clean the Cartridges of the Lexmark Z515/Z615 Color Jetprinter in Mac
I hope this information has been helpful. Thanks.

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1 Answer

Don't print the black color


Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.

The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.

I have included print head cleaning instructions in case you have not done this cleaning process.

here is some information from the Brother support site:

If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.

Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.

When the machine completes cleaning the print head, press Color Start. A Print Quality Check Sheet will print.

Brian




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2 Answers

Bland and color cartridges have been refilled but


Ink level counter (program) didn't read actually ink at ink tank. Brand new cartridge ink level counter 100% (full), and ink 100% (about 10 ml). After may printing, ink will dry out, and ink level counter reach zero (ink out). Printer will not allow print anymore, even have refilled, because ink level read "ink out". For canon type, you just to release ink level counter, and counter just stop, but printer will allow to print. Press stop/reset button for about 30 second.

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2 Answers

I am receiving the ?Print cartridge problem-[Tri-Color] refer to device doc. to troubleshoot.? Error message on my Hp j4580. There is no help in doc and nothing I?ve tried (cleaning etc.)works. Should I...


I had the same problem. I called hp and spent an hour running through the troubleshooting things that I'd already done. They ended up sending me a new ink cartridge, and surprisingly, it worked. For some reason, the printer refused to recognize a nearly full ink cartridge. Go figure. It seems to be working for now, but it's a huge waste of ink and money. If you have the patience for it, call hp and see if they will replace your cartridges.

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Hp remfg black cartridge for hp 1610 unreadable


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1 Answer

Won't print says its busy


You need to clean NVRAM on Lexmark X7550 printer. Please follow the steps given below:
1. Power "Off" the All-In-One.
2. Press and hold the number button and turn the All-In-One back on. Press and hold the "Color Start" button and the "Check" button at the same time and turn the printer ON.
3. Release both the buttons once the printer is ON.

3. Press "Down" arrow button to go to the "Maintenance" menu entry. Press "Check" button.

4. Press "Down" arrow button until you reach "Manufacturers Test." Press "Check" button.

5. Press "Down" arrow button until you reach "Clear NVRAM." Press the "Check" button. The printer will restart by itself.

6. You will be prompted to go through setup again and to print an alignment page.

Next, try this printer self-test by following the steps given below:

1. Turn the printer ON.
2. Press the down arrow button till the screen displays “Maintenance.“
3. Press the "Check" button.
4. Press the "Down arrow" button till the screen displays “Print Test Page.”
5. Press the "Check" button.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

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Printing wrong color


bad ink, try with original cardridge or use a profiler.

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