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I plugged the wrong power supply into my Neat ND1000 scanner now gives me a paper jam error?

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Plugging in wrong power supply may have damaged the electronics of your scanner. Improper high voltages or incorrect polarity are deal breakers.

Posted on Dec 23, 2016

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I plugged it in and all of the lights come on, but when I press scan, nothing feeds. I hear no mechanical noise like it is trying.


Troubleshooting Scanner Problems in NeatWorks for Windows

www.neat.com/.../troubleshooting-scanner-problems-in-neatworks/
Troubleshooting Scanner Problems in NeatWorks for Windows ... Plug the scannerback into the computer, start NeatWorks, and try scanning again.

NeatConnect Scanning Issues - The Neat Company

www.neat.com/helpcenter/neatconnect-scanning-issues/
My LED screen wont turn on? If this is the first time using the NeatConnect scannerand you are not using it with a computer, please confirm that the cord is ...

Download Neat Software' Activate Neat ' Neat Company

www.neat.com/helpcenter/download-neat-software/
If you are looking to download or activate Neat software for your scanner, visitneat.com/activatend for more information. ... Desktop Software (For Existing Users) ...

Support - The Neat Company

www.neat.com/support/
Neat's Smart Organization System desktop software. ... Fast and efficient scanners to help convert your paper mess into an organized digital filing system.

Jan 14, 2016 | NEAT Desk Desktop Scanner and Digital...

1 Answer

I just did the update for the neat desk and now i cant get the scanner to work it keeps giving me a paper jam message and there is no paper jammed. Help


Go ahead and give the scanner a cleaning with air. There are sensors that indicate whether there is paper blocking the sensor or not. Just make sure that these sensors are clear of all debris.

Feb 26, 2015 | NEAT Desk Desktop Scanner and Digital...

1 Answer

I just installed my scanner and as soon as it was plugged in both scan and PDF lights are blinking red and when I try to scn it says there is a paper jam but there isn't. What do I do


The scanner/printer is detecting a jam and even the smallest piece of paper will stop the print heads from moving. check again along the corners and paper path and am sure you will see a little piece of paper caught somewhere torn from a larger jammed piece some time in the past. Carefully remove it and reset the printer/scanner.

Nov 14, 2014 | NEAT Office Equipment & Supplies

1 Answer

NeatDesk scanner


paper feeds on printers and scanners can be seriously damaged by thick paper jams. Aside from actually taking the unit apart (which can be daunting) try sliding heavy card stock through the paper path. Don't force it. Sometimes cutting it into a narrow strip (3 or 4 ") helps it slide through.

Mar 05, 2014 | Neat Company NeatDesk Scanner

1 Answer

I'm getting this message "The operation could not be completed. No other information is available about the problem." I had a paper jam..fixed it and now it won't scan anything without that er


1. Quit neat app.

2. Turn off scanner.
3. Unplug scanner from computer and outlet.

4. Wait a minute.
5. Plug scanner into outlet and computer.
6. Start Neat app.
Hope this helped.

Feb 21, 2013 | Neat Company NeatDesk Scanner for Mac

1 Answer

Error light will not turn off


Im not familiar with Brother printers, but i do work on others, usually the error lights point to a particular section of the printer, ie. paper feed, or ink, or power. If you have an owners manual check to see what your error light means...if it is ink, you may have replace the wrong one, or put an empty on in its place. sometimes paper can get stuck in places you can see very well. always check to see if you have the entire sheet of paper when removing a jam. ensure the paper is neat in the paper tray. it could be trying to feed and if the paper is in the wrong position it wont be able to grab it. Powering off wait a minute and power back on solves many solutions as well.

Jun 10, 2012 | Brother HL 2140 Laser Printer

1 Answer

My Documate 152 is saying paper jam but no paper jam


E08 error message which indicates papert jam is caused by lose or mis-alligned input paper tray (automatic document feeder).
Resolve issue by powering off the scanner, opening the paper path section, removing the adf, and then re-seating the adf.

Mar 26, 2010 | Xerox DocuMate 152 Pass-Through Scanner

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

Paper jam error, but no jam present


mabey its the wrong paper youre putting in it:O?

Jan 03, 2009 | Office Equipment & Supplies

1 Answer

202 Paper Jam om Lexmark c510


1. Make sure the printer is on.
2. Raise the scanner unit.
3. Remove both print cartridges.
4. Make sure the cartridge carrier lids are closed.
5. Close the scanner unit.
6. Press to turn the printer off.
7. Disconnect the power cord from the wall outlet.
8. Plug the power cord back into the wall outlet.

Jun 09, 2017 | Lexmark C510 Laser Printer

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