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How old is my Dyson vacuum? Serial Number AS9-USEFA85-39A. The roller with brissells works inconsistently. Been to the shop 3X. Hair & lint have been removed from the roller area. Thanks Deb

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: How do I remove the washable filter to clean it on my Dyson bagless vacuum?

As you are looking down at the base of the machine (viewing from the front) you will notice a yellow button on the right side just inside of the the wheel area. push up the button to release the casing that holds the hepa filter and the spongy filter. You can see a diagram on your machine which shows this process. After you take the casing from the machine, the round housing which houses the 2 filters will come out of this casing as you pull it off. You can grab the spongy filter and pull it our of the casing. Rinse both filters as shown in diagrams on the side of the casing. Do not use soapy water, just warm water and squeeze out the spongy filter after each new soaking. Let the filters dry for 12 hours and then replace in your unit and enjoy the refurbished air movement. It does suggest that you clean these filters every 6 months. 

Posted on Aug 09, 2008

  • 1 Answer

SOURCE: roller motor on a DC17 dyson wont turn on

there is a reset button under the cover that houses the on/off switches. remove the handle/wand and look on the back (where the top of the hose sits) for 2 screws (its a torx/star head screw size t10 i believe). remove them and locate 4 small locking tabs that hold the switch cover to the frame of the vacuum. Depress them and pop the cover off (2 towards the top and 2 towards the bottom). Youll see 3 switches (2 square red buttons and one small cylindrical shaped one). Push the small red one (the one to the left if my memory serves me right). you should hear a click. if you do than the switch is reset. if not check all connections to all 3 switches. if you see nothing loose or not connected, you may need a new brushbar motor. try it

Posted on Aug 09, 2009

  • 85 Answers

SOURCE: The beater bar on my Dyson DC14 All Floors Bagles

If it is not on the bare floor setting then you most likely have a belt issue it is not an easy fix I am sorry to say if your mechanically inclined I can tell you how to replace it.

Posted on Dec 18, 2009

  • 4 Answers

SOURCE: Dyson DC17 - the vacuum shuts off automatically

I had the same issue. Got on the phone with Dyson. THe vacuum has a safety feature where if the motor gets too hot it cuts off. You have to leave it for 45 minutes or so and then it will work again. There is an underlying issue though. My problem was the black gasket thats in the debris bin shifted, probably from when emptying i pushed it on something. The black gasket should actually hang off the bottom like a skirt and the 2 groves should fit in on the groves of the gray mechanism. This seal is what provides 100% suction. Because of this..my vaccumm has been accumulating pet hair by the belt which i hear alot of people talking about and especially in the filter area. This is because I broke the seal by not having the gasket in place properly and it wasnt sucking 100%. They are sending me a complete new cyclone unit which has the debris catcher as well as she said its probably so caked up with debris it will never work again 100%. no questions asked they are sending it to me free of charge.

So if you remove the clear cyclinder debris catch thing all you will have is the purple cyclone on top and on the bottom is the black rubber gasket....if that shifted and is no longer hanging off...call dyson cause your vacuum is probably caked up...it will never work properly...they will send you a new part

Posted on Jan 04, 2010

ThinkVacuums
  • 144 Answers

SOURCE: not collecting; picks ups then returns the

Check the belts and also check for clogs in the lines

Posted on Apr 19, 2010

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My beater brush does not work tried every thing in the book but nothing works.Also the cannister release does not work.I have a DC24 Dyson. Serial#ce4-us-ear0380a .Purchasse 6/7/2013 Target.


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dec 22, 2016 | Dyson Vacuums

1 Answer

My 2 year old Dyson roller head keeps sticking and won't turn unless I bang it several times. Can the roller be worn and needs replacing?


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dec 14, 2016 | Dyson Vacuums

1 Answer

Vacuum brush stays on when dyson 44 attachment is attached but not turned on


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller is not working properly. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dec 07, 2016 | Dyson DC44 Animal Cordless Vacuum

1 Answer

DYSON V6 BRUSH NOT WORKING


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson+v6

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dec 05, 2016 | Dyson Vacuums

1 Answer

Dyson dc24i brushes do not work


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jan 11, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

When the vacum is set on the bare floor mode, the on/off light blinks and the roller brushes stop working


This is normal. The roller brushes aren't needes on bare floors. They are used to brush lint, hair, etc. from the carpet that the suction itself wouldn't get.

Jan 28, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Carpet roller quit working after it try to vacuum my sneeker


The Dyson replacement part that you likely need has a Dyson part number 910348-01.

It's available at reputable vacuum cleaner shops or you can find it here. http://buyitnow64.stores.yahoo.net/dyvacldcrebe.html

Apr 16, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson o7 animal pick up problems


Hi.

If your machine is A few years old it may need new brush roller fitted.

To check roller for wear lie machine on the floor & pull back head end as if vaccuming carpet.

Now get A rule or straight edge hold this over brush roller & sole plate oppening.

Now rotate brush slowly by hand the bristles of the brush should just kiss the edge of rule. If ther is a gap you will need toreplace the roller.
http://dysonmanuals.llc.nu/

Jan 11, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

The rollers at the bottom of the sweeper have things stuck around them


You need to start with a pair of scissors and patience. Sit on the floor with the vacuum roller visible and accessible. Snip a string and pull it off. If the roller stops, cut string at that point. Try again. this is time consuming, but necessary. We borrowed a vacuum from a family that had four girls with long blond hair. We had to de-hair the roller before it would work sufficiently on our carpet. Once the hair was off, it worked GREAT! It was so wonderful that we went out and bought a Dyson of our own; now we don't have to remove long blonde hair from the roller to get it to work.

Sep 07, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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