Question about Vodavi STARPLUS 2802 Corded Phone

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I'm having a problem with the voicemail system for my business. The voicemail system was set up through VODAVI. I've made several attempts at contacting them but no luck. The problem is I'm not recieving voicemails. When the caller gets to the voicemail our message plays then an automated voice says please hold while I connect you with that extension...then nothing. Please help me.

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First of all, your voicemail is separate from the rest of the system, correct? Have you made sure it is still connected and you haven't accidentally disconnected it somehow.

How about trying to change the mailbox to blind transfer. Have you tried this if it currently isn't set? If not, please do and let me know the results.



Benjamin

Posted on Jul 21, 2009

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Posted on Jan 02, 2017

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