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I have a Samsing tv. Model number BN64-02175A-00. I have a black screen with sound. Nothing happens when I push the menu button. I have tried soft reset. What is my next step?

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Back - light problem. Check and replace damaged component/s at its back-light inverter board, or replace this board as card basis. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts. It will be best to replace the inverter board as card basis.
http://electro-medical.blogspot.com/ some model sets; especially LED back-lighted types; the back-light inverter circuit will be part of the main power supply board . In such cases, the power supply board might need replacement. To some models sets, the back-light inverter and SMPS section circuit will be integrated at its main board itself. If so; the main board should be replaced. To some models of sets, all these section circuit will be integrated at its main board. If this is the case, you have to replace the main board.

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Posted on Jan 02, 2017

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If the model number posted here is correct (vs-70707) this is a VZ8 Chassis made around 2000 and should NOT have a reset button on the front.

Please confirm actual model number.

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