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Running windows vista 64 bit just installed a rocketfish bluetooth usb adapter and after restart i am receiving this message, now receiving "HID DATA has stopped working" msg respond "check online and close program" how can i fix this? thank you

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  • steffensco Jul 21, 2009

    hi thank you for your suggestion, but it says this update does not apply to my system... any other suggestions... thanks again

  • steffensco Jul 21, 2009

    that update did not apply to my system either,



    yes its a new compaq laptop

  • steffensco Jul 21, 2009

    yes it was, thank you very much micromatikal

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This is a known problem in Vista 64 bit. They have a fix for it, download it here:

http://www.microsoft.com/downloads/details.aspx?familyid=A583E590-1204-4F94-8EE1-063071797427&displaylang=en


If this doesn't work please let me know and there are a few more things you can do.

Posted on Jul 21, 2009

  • 1 more comment 
  • Tim Grayson
    Tim Grayson Jul 21, 2009

    Give this one a try:

    http://www.microsoft.com/downloads/detai...


    Is this a HP system by chance? Try that patch and if it doesnt work let me know

    Tim


  • Tim Grayson
    Tim Grayson Jul 21, 2009

    Most people experience this problem on HP machines, yours is a compaq though eh? Ok checking

  • Tim Grayson
    Tim Grayson Jul 21, 2009

    Try disabling any startup utilities that have to do with hotkeys on the laptop. To do this go to start, type in msconfig in the box and hit enter. Go to the startup tab and disable anything about hot keys or the like.

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