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Just bought a sentry safe model#SFW082ET and it won't open now. I punch in the code but when I punch in the last one, the error light comes on and it won't open

After the third time of trying, the red error light starts flashing and it goes off after about 15 to 20 minutes.

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Sentry Model 1610 Won't Open

Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

Posted on Aug 21, 2008

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SOURCE: sentry safe msw3517

I have a Sentry Safe MSW3517 and forgot my code.

Posted on Nov 19, 2008

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SOURCE: Sentry Safe (DSW3607 Model) Won't Open

I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button.  The safe opened.  The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe.  Wrong!  Do it my way should this problem happen to you.

Posted on Mar 23, 2009

blueextc3221
  • 15935 Answers

SOURCE: I just bought a new Sentry Safe Model H4300 and I

The latching mechanism looks like a hook. Either the hinges were installed from the factory mis-aligned, or the latching mechanism needs adjustment.
If you need to, stand on it and get the safe open.
Once it is open look for some screws or bolts at the latch striker that will allow you to make adjustments.
Move it further away from the "hook" to make it easier to unlock.
It should not be as difficult as you describe. You should not need to press down when locking or unlocking. There is an alignment problem somewhere.

If it is brand new - you should be able to return it for a working unit.

Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

Posted on Mar 25, 2009

  • 1 Answer

SOURCE: I can't open my Sentry Safe (model #2100)

The problem is in the latch so one solution is to sit on the box, squeeze the latch and it opens. Voila!! Stupid R&D!

Posted on Aug 10, 2010

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Says code error


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1 Answer

Have had a CSW 3813 Sentry Safe for several years. Have had no problems until lately. Key #2090 opens the lock, we punch in combination that we have always used, then punch enter. The response is, the...


Sounds like you need a new battery replacement.

To replace the battery pack, unscrew the screw below the electronic lock case, turn the lock case to the right then remove it.

You can have the online manual from the link below, just make sure you have installed the adobe acrobat reader on your computer to view this file cause its pdf format.
http://www.sentrysafe.com/pdfs/OwnersManuals/503662.pdf

Additional info can be found from this electronic safe sentry manual
http://www.sentrysafe.com/pdfs/OwnersManuals/505748.pdf


If the problem leads to acquiring the right combination for your safe.... call the attention of Sentry Safe Shop

You must call (800) 828-1438 for combination retrievals.
or send a notarized letter stating you are the owner of the safe, personal information, model and serial number of your safe and must indicate the method on how you will receive the combination.

See further details from this link
http://www.sentrysafeshop.com/Lost-Combination-Sentry-Safe-Combination-p/lost%20combination.htm

Please post back for any clarifications and let me know so I can help you further.

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Locksmiths advise these Opening instructions for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open.

sentry safes opening instructions for 4 # combo locks
Turn the dial to zero.
Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the third time).
Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
Turn the dial to the right to the last number (stop the first time on your last number).
Pull the handle down to crack the sentry safe open.

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You should have received two skeleton keys when you bought the safe. They will open the safe without the key AND without the code. If you don't have it, the only solution is to get help from Sentry. By following the instructions below, they will send you a skeleton key for your safe. First, find your safe’s Serial Number. The Serial Number is printed on the small label on the right side of safe (outside). Send this, a notarized letter(last name must be different) stating you are the safe’s owner, and a check or money order or $8.00 (U.S. funds) to:
Sentry Group Dept. 200
882 Linden Ave
Rochester, NY 14625-2784 If using a credit card (Visa/MasterCard only), call 1-800-828-1438.

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You have to press the program / enter button after you enter the code How to open electronic sentry safes.
Locksmith opening instructions manual for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open

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try this link

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How to open electronic sentry safes.

Locksmith opening instructions manual for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open

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