Question about Water Water Heaters

Open Question

I have a Richmond encore tankless water heater. I get a code 12 what could be causing this

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

cballard
  • 18 Answers

SOURCE: Rinnai tankless water heater code 12

12 - Flame Failure or Poor Ground

1. Immediate code 12 is usually a defective gas valve, power supply problem, or defective fan motor wiring harness.

2. If code 12 occurs after a few seconds it indicates that proper operation was established, but then stopped unexpectedly.

3. Verify that fuel is being supplied to the unit.

4. Check for proper electrical ground. Unit must use a grounded power supply.

5. Check for flue blockage on inlet or exhaust.

http://www.foreverhotwater.com/service-codes.php

Posted on Dec 31, 2008

  • 74 Answers

SOURCE: water heater not heating it's a richmond water heater

Now change the thermostats........this is the only other thing it could possibly be.

Posted on Apr 27, 2009

gary1121
  • 332 Answers

SOURCE: Paloma PTG 74PVN Tankless Water Heater

did you check the filters on the the water valves, i am not exactly sure about your codes that are shoeing but if you could read it and post them, i know on some of the units 76 means there is low water pressure and the filters are behind 2 caps one on each side above the shut off valve take off the caps and remove the screens, clean them and replace them ,, make sure you turn off the water on both side first or you will get wet

Posted on May 29, 2009

  • 1 Answer

SOURCE: My Paloma tankless water heater flashes C2 11 error code

I just had the same problem and I fixed it in about an hour or 2. First shut off the gas,water and power(unplug it) Take off the cover There are about 20 screws above the electrical circuit board. You have to remove all of those screws to remove plate that is covering the burner assembly. The burner assembly has these 3 pins that look like number 7's these are covered with build up and gas can't flow right. That's why you get the c211 error not enough gas. Take a wire brush and gently remove any build up, I also cleaned the thermocoupler which is next to the burners. It looks like a metal pin with a couple of wires coming out of it this was also very dirty. I took a can of air and basically freshened it up It works perfect now. Email me with any Q's at Mario@myredr.com Good Luck All that you need is a long phillips screw drive and a drill because its about 25 screws
The burner assembly has 2 screws all the in back underneath the assembly once you remove those 2 the assembly comes out . You don't have to disconnect any wires.

Posted on Oct 29, 2009

  • 244 Answers

SOURCE: Paloma tankless, gas, water heater, error code C7 76

If you look on the left hand side of the burner control module you'll see 4 capacitors - the capacitors have most likely failed...pretty sure anything code 76 is P/S failure. It may also be covered for manufactures defects. If the cap is blown..the top will be slightly raised as apposed to flat like the other nearby caps - they are called top blow capacitors...the damage should be evident.

Posted on Nov 01, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Richmond encore 3kw electric water heater stuck on standby mode no hot water this is a brand new unit never used!


About the only DIY repairs available are on following link:
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html

Richmond is made by Rheem. They may tell you to call installer. Or give you name of local repair technician.

Gene


Water Heater Timers Save Money

Apr 13, 2015 | Water Water Heaters

1 Answer

What can restrict water pressure in my water heater?


http://waterheatertimer.org/Low-hot-water-pressure.html

http://waterheatertimer.org/New-water-heater-making-noise.html

Repairs made in water line can clog heat traps on new water heaters.
Old plumbing can have sediment at elbows.

DIY resource links above.
Otherwise call plumber.

Gene

Oct 11, 2014 | Rheem Richmond Encore Tankless Nat Gas...

1 Answer

Can Richmond tankless heater which is now LP be converted to natural gas?


If it can, then it is done with dip switch settings.
Read your product manual.
Switching types of gas, and messing with dip switches is dangerous.
LP gas burns much hotter than NG, and LP pressures are much higher than NG
Call Rheem with serial number and they might supply the information to you, but will likely tell you to call service technician... leaving you in exact same spot you are in now.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Gene

Sep 29, 2014 | Rheem Richmond Encore Tankless LP Gas...

1 Answer

I keep getting a code 13 and no hot water after about 3 min. Vent is clear??


Undersized gas line?
Temperature set too high?
Haven't kept up with regular maintenance?
Tankless older than 5 years?
Hard water over 7 grains?
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Gene

Sep 17, 2014 | Rheem Richmond Encore Tankless LP Gas...

1 Answer

I have a Richmond tankless water heater and it has L1 error code...can somebody help me with this?


Might be able to help. Except L1 does not show on any error code file.
Copy following link for Rheem Richmond Ecosense etc computer water heater troubleshoot resources
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Are you sure the error is not IL? Delime tankless.
Or UL flashes and indicates reset.
Or CL flashes and indicates fault history is cleared.
Or error 11 combustion failure? Call for service.
Or P1? Low water pressure, clean water filter check for leaks and crossover caused by bad single-handled faucet cartridge.
I recommend calling Rheem to find local technician who is qualified to work on tankless computers. Tankless are not ordinary water heaters, and they require continual maintenance to avoid common error codes, especially as unit gets 2-3 years old, after warranty has expired.
The required maintenance and expense of repairs, and general fact that people cannot make their own repairs, make tankless computers a bad choice for heating water.
If unit is 4-5 years old, it might be best to install tank-type heater for $385 from Lowes and cut losses.
http://waterheatertimer.org/How-to-install-gas-water-heater.html
Gene
h

Aug 08, 2013 | Rheem Richmond Encore Tankless Nat Gas...

1 Answer

RichmondG40PVpower vent gas water heater


1) Type and brand water heater unknown.
Copy following link for Rheem-Richmond tankless error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Question posted under Richmond tank-type power vent.
Error code 24 appears to be Rheem-Richmond tankless water heater.

3) Add a comment with more information about type, brand, age of water heater including what you have tried so far.

4) Call service technician to catch up on required yearly maintenance.

Dec 28, 2012 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

I have a new Richmond tankless. Every time someone turns on the water for a second the water heater comes on for a second. Is this ******* the unit ? I tell people to just use the cold water tap if th


Before calling service technician, copy following link for troubleshoot resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

If tankless comes on when HOT tap is turned on, then that is normal.
If tankless comes on when cold is turned on, then you might have crossover:
http://waterheatertimer.org/Crossover.html
If tankless comes on when single handled faucet is lifted in center, then that draws water from hot pipe and will activate tankless > so don't install single handled faucets to save water heater energy, regardless what type water heater you have.

Tankless require monthy-to-yearly maintenance to avoid common error codes. The product manual recommends yearly service. Since Rheem does not post service manuals, you generally have to pay somebody to take apart and test the unit. The cost of this far outstrips expected savings from owning expensive water heater that requires lots of maintenance, yet is heavily promoted as the solution to water heater problems.

Never install tankless water heater is best way to avoid complications of expensive water heater that is maintenance heavy, hard to diagnose, expensive to fix, etc.
Never expose tankless to more than 11 grains hard water.
http://waterheatertimer.org/pdf/Rheem-CondensingTankless-maintenance-2012.pdf

Aug 25, 2012 | Rheem Richmond Encore Condensing Tankless...

Not finding what you are looking for?
Water Heaters Logo

Related Topics:

38 people viewed this question

Ask a Question

Usually answered in minutes!

Top Water Heaters Experts

freddyfox

Level 2 Expert

236 Answers

Kenneth Walker

Level 2 Expert

147 Answers

Cindy Wells

Level 3 Expert

5056 Answers

Are you a Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...