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Bought new phone.we thought it was new tryed to turn it on and sim card locked .they sent new sim card .phone keeps asking for password .what can i do

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  • 3,921 Answers

Return it to the retailer as your contract is with him to provide you with a phone of merchantable quality as advertised. Retailer is clearly in breach of contract.

Demand a full refund in writing but be prepared to reluctantly accept another phone but reserve the right to claim a refund it is no better.

Posted on Dec 23, 2016

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I forgot my Phone Lock Password, how do i reset the phone to it's default setting?


Hello here is how i unlocked mine, info provided by Samsung,start by turning the phone off then removing the sim card,
switch the phone on without a sim card,
type in dial *2767*2878# then wait for it to reset!
once it boots up itself, the phone code is now removed and unlocked , you can now shut it down reinsert the sim card and voila!

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I bought one SAMSUNg SGH-J700i. When I am trying to poweron the phone it asks for Phone lock password which is 1234 and opened but immediatly it asks for SIM loack password. But I am not awrae of any SIM...


If u enter PIN code incorrectly 3 times, PIN will be blocked n phone will ask you for PUK(Personal Unblocking Key). This is a 8 digit code. If u enter Incorrect PUK for 10 times Your SIM will be lock permanently.

Your cell phone service provider can(Call from other no. n ask tell them for puk of ur no.) give you the PUK code aft3r answering simple security question.
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Hi there, I have a samsung sgh-g600 phone and I just bought a new simcard. When I put it in the phone it suddenly asked me for a password. I typed my normal password that I used with previous sim card...


well sir I also faced this problem.the sim you put in your phone had sim lock .you must had put sim lock key 3 times wrong .the phone is asking you the PUK code .ask the customare care for it.

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How do i unlock my PUK lock


Hi,


It seems you encode a wrong sim card password?

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call your phone service company, they can retrieve the puk code from a database

for free.

In your case you need to contact your SIM card phone provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone should not ask for the PUK anymore.

thanks,

Mar 20, 2009 | HTC Google G1/Dream Cell Phone Black...

1 Answer

Sim card is locked and pasword dont work


if it is saying enter puk code and you do not know it,DO NOT enter any numbers or you will block your sim.Ring customer services on a pals phone,give your info and ask them for your puk code,they will give you a number which you then enter and then you can reset your password and your phone will work fine.Switch off your sim password if you dont want problem again

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Can't remember password/code to unlock phonelock


hello there....well its quite simple...there is nothing wrong with your phone ...its your SIM... if it is asking for a PUK (Personal Unblocking Key) code...call your subscriber and ask them for PUK code,entering this code will reset your sim

If the error message is saying sim damaged call them and ask for a "sim replacement" you will get a new sim while you will retain the same number ,however you will lose the phone numbers and other data stored in sim,this can be free but it depends on the company and how 'customer friendly they are

Hope this help
Cheers

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A locked Moto Q


Try going to the store where you bought your origional phone that your sim card came with.Ask them to look into the sim card info and see if you can get a password out of them.Then if u get one try it out.

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