Question about Samsung Washing Machines
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Posted on Jan 02, 2017
Kinda figured there was a miscue there with your error code however... the error code FE refers to the fact that water is overflowing ( normally means the inlet water valve is stuck open and continues to let in water beyond the expected and/or sensed level.. so the water pump turns on to drain it and keep the level down. This kind of problem would probably warrant a aservice call from a tech since the majority of troubleshooting would require diagnosing the failed component itself and is not something that I recommend you try. There are too many pieces of hardware that have a direct impact on how this works and I highly doubt you want to play the shotgun approach..try this to see if it fixes the problem and if not..try that...
Before calling for service.. try this..
remove or disconect ac power from the washer..let it sit unplugged for at least an hour..then try washing 1 towel at the lowest cold water setting to see if that works ..if it does..repeat the process using only hot water.. if that works... then try the same test using warm water.. ( this test may help determine if the water inlet valve .,.either hot or cold is leaking through it)... If you still get the FE test..call for service.. That's the best I can offer via this chanel... BTW..if only one of the two tests fails.. ( Hot water only generates an FE error.. then chances are the hot water inlet solenoid valve assembly is either sticking open or the controls to that are commanding it to remain open... Hope that helped you..'
Posted on Nov 29, 2008
An OE error presents if the washing machine has not successfully drained the water in ten minutes.
there are a few simple steps to take before calling for service.
Step 1: Check the drain pump filter.
Items caught in the drain filter will prevent proper drainage. Over time build up can occur from detergents and additives used in the machine. Manually drain unit through the drain hose, then lay a towel down to catch the water, and remove the filter. Clean the filter thoroughly and restart the machine.
Step 2: Check the washers drain hose.
If the drain hose is not installed properly, the washer will not drain properly. The drain hose should not be installed more than 1 meter higher than the bottom of the washing machine.
Step 3: Confirm that the washer is leveled properly.
If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. If this is the cause of the problem, please level the machine using the supplied leveling wrench. When you place a level on the washing machine, the bubble should be in the center. Confrim that the washer is leveled from side to side and front to back.
you can perform a diagonal test when leveling the washing machine to ensure that the unit does not tilt from corner to corner.
Thanks for contacting fixya.com
Posted on Sep 30, 2009
Hi from retired Englishman in SW France,
This is symptomatic of a malfunctioning water control valve- not closing completely which is its default/no power position. Turn each tap off overnight in turn to see which one is the culprit. It needs replacing ;-0(
Please score this solution accordingly- thanks!
Posted on Apr 10, 2011
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