Question about Brother MFC-8840D All-In-One Laser Printer

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Brother mfc-8840d printer jam and have checked machine at least 10 times and there is no jam. can i reset printer or what do i d? it is driving me crazy that i cannot use this machine. thanks.

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This might be off base but I have found two common causes for this. First, a small piece of paper can tear off and block a sensor giving a false alarm and second, the sensor it self can get stuck with the same result. Try canned air in all the nooks and crannies where the paper moves by. Make sure to remove the ink and unplug power. Otherwise a sensor could be bad which would mean factory trained service, unless you are very handy with small parts removal and replacement. Good Luck

Posted on Jul 21, 2009

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When paper is too tight in the feed tray it has the same result, make sure with the blue tab at the end of the paper tray has about 1/8 inch clearance from the paper, and use a damp cloth to wipe the feed roller which is above the paper tray at the front.

Posted on Aug 31, 2009


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