Question about Philips 42PF9630A 42 in. Plasma Television

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I have Philips 42PF9630A that the screen goes to black (no pic but has sound) for 3-10 minutes at a time. Thought and was hoping it might be cable line but cable co. chkd all lines and changed cable box out twice but still problem. Also hooked up another plasma tv to the cable box and no problem with it. My tv is only 2 yrs old !! I do know plasmas generate lots of heat but I put temp gauge on top of set and measured close to 150 degrees .

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Hi..
I had same problem....Its fixed now working great....had 2 blown capacitors.Cost me two bucks and about an hour to fix.Look at the capacitors on the main power supply they should be flat..

thank u
rate me

Posted on Jul 21, 2009

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I am very disappointed in my 42" Philips Plasma TV Model# 42PF9630A/37. Ever since I bought the TV less than 2 years ago I have had concerns about the performance. 1st issue was a slight popping sounds...


I hope this helps, but usually when a screen goes completely or partially black but still has sound it is due to a blown picture tube.

Let me know if that's not it and I will help you the best I can.

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Screen goes black, picture grows over time but is dark


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caypianan@yahoo.com

Oct 30, 2008 | Philips 42PF9630A 42 in. Plasma Television

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Screen black after big storm...


The set has sound and no picture.If you the SSB could be the issue but the tiny red dots on a black screen will need the panle replaced also. There is a way troble shooting can be done to determine if you will need the SSB or the SSB and the panel.

May 19, 2008 | Philips 42PF9630A 42 in. Plasma Television

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Ok did this happen the first time u turn on the TV. ? If so u might have a ribbon cable disconnect from the logic or u might have a defective Plasma panel. If u have a defect like your describing the IC's on the panel short out and no longer work causing that section of the screen not to function. Only fix then is replace panel

Apr 26, 2008 | Philips 42PF9630A 42 in. Plasma Television

4 Answers

Black Screen after 5 mins. of use


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Mar 05, 2008 | Philips 42PF9630A 42 in. Plasma Television

2 Answers

Monitor goes black - green light stays on


My screen is black, why do I not have a picture?
Answer Antenna is not hooked up to television.
  • Make sure that the antenna cable is correctly connected to the television. If it doesn't work there appears to be no signal.
Problem is caused by television broadcast
  1. Push 'INFO' button.
  2. If the screen shows channel number (1, 2, 3, etc) try another channel. Not all channels broadcast at all times.
  3. You may have a signal problem. Contact cable provider or local broadcaster regarding the specific channel.
Television is in EXT or SIDE mode, and there is no external source provided, so screen mute (black screen) is activated.
  1. Push NEXT SOURCE button on the remote.
  2. On the screen appears all sorces.
  3. Press the UP button to switch to the TV mode.
If you are using an accessory device (DVD, DVR, or VCR), be sure the device is on and running.
Blank screen when connecting to the accessory (DVD, STB, PC) device via HDMI to HDMI.

Answer
  • Make sure the cable is well connected .
  • To check which connection is selected, Press the i+ button on the remote control.
  1. When you see Blue mute / blank screen and the i+ display does not indicate any video resolution indication then there is no valid signal detected.
    • Make sure the HDMI output of the accessory is valid by changing the video output resolution to a resolution which the TV can handle.
  2. When you see a blank screen and the i+ display shows a video resolution indication then the connection is correct.
    • The blank screen is caused by the accessory device and not by the TV.
    • To detect and remedy the problem caused by the accessory device, check the instruction manual of this device.
  3. If the problem remains : reselect the HDMI external source input by changing to the other HDMI input and back to the connected HDMI :
    1. Press AV on the remote
    2. Press up and then ok
    3. Press AV again
    4. Press down and ok
    5. The compatibility check process between TV and accessory device will start over again.
  4. Reset (switch off and back on) the TV and also reset the accessory device.

Mar 05, 2008 | Philips 42PF9630A 42 in. Plasma Television

1 Answer

No picture but sound


How did the cable person hook up the cable? Was it thru an rf connector and you need to put the tv on A channel . Or are there video and audio cables from the cable box to the tv? We need to have more info please. Thanks

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