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Dc25 upright sweeper,brush not turning - Vacuums

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Unless it is a model with a dedicated motor turning the brush it probably needs a new drivebelt.

Posted on Dec 22, 2016

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Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

  • Dyson DC25, DC29 - Resetting the brush bar (Official Dyson ... www.youtube.com/watch?v=q--faamcC7g
    • BY ASKDYSON
    • 1 MIN
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    2011-09-29 · Want to watch this again later? Sign in to add this video to a playlist. How to clear and reset the brush bar of your Dyson DC25 or DC29 upright ...
  • Dyson DC25 Upright Vacuum Cleaner - Support ' Dyson.com www.dyson.com/Support/dc25/DC25-ANIMAL Dyson DC25 Upright Vacuum Cleaner Support. Skip to main content X. Shop. Shop vacuums; Shop air treatment ... The Dyson Helpline is available during the following ...
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  • Dyson DC25 brush won't spin when touching the floor. If I ... www.fixya.com > Forum > Vacuums > Dyson 2016-03-18 · Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?
  • Dc25 animal. front brush not working - Fixya www.fixya.com > ... > Dyson > DC25 Animal Bagless Upright Vacuum 2012-03-29 · ... Dyson DC25 Animal Bagless ... dc25 animal. front brush not ... I have a Dyson DC-25 animal. My brush bar did not spin and has been replaced with a ...
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  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    My dyson dc25 brush is not spinning what is the problem


    Hi there, it's Jack at Dyson.

    DC25's brush bar is engineered to shut off for protection if something jams it. Once you've checked the cleaner head for any obstructions, and removed any threads or hair from around the brush bar, you should be able to reset your machine as shown in the video guide:


    Please note, the brush bar will never rotate when the machine is standing upright. Make sure you recline your DC25 into the normal vacuuming position before testing it.

    I'm confident this will resolve the issue, but if you do need further help, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Sep 27, 2014 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    The Dyson DC25 grips new carpet. How can I adjust the brush height


    Hi there, it's Jack at Dyson.

    Like most Dyson upright vacuums, DC25 is engineered to adjust automatically to different carpet piles, without stopping to adjust any fiddly levers or dials. You can also turn the rotating brush bar off to clean hard floors and delicate rugs - just press the silver brush control switch next to the red on/off switch.

    If you're having difficulty using your DC25 on a particular type of new carpeting, we'd recommend checking directly with the carpet manufacturer for their advice. They should be able to recommend the best way of caring for this flooring.

    For any additional assistance from our experts, you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Aug 10, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    Why won't the brush head on my DC25 turn?


    If the brush bar motor isn't turning it could be the switch or the motor, if it is turning you may need. To replace the belt

    Aug 02, 2014 | Dyson DC25 Animal Upright Ball Bagless...

    2 Answers

    My dyson works on the floor sweeper, but the brush only works if I continue to hold the button down, any suggestions? We have cleared the brush of hair, etc., and cleaned the filter what next?


    The button has broken. This happened to me and there is a solution here on fixya, but I"m unable to find it. Here is a YouTube video--https://www.youtube.com/watch?v=e6QRT-yyRYg

    Jul 11, 2014 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Dyson dc25 off button won't turn off, brush button won't engage brushes


    Hi ... did u get this fixed cos mine is the same hve to switch off on the wall?

    Sep 22, 2012 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    The dc25 brush does not rotate


    Is yours the yellow model? There should be two large "half buttons" blow the handle in the front. One turns the vacuum on without the brush. the other turns it on with the brush.geemarie.jpg

    Jan 02, 2011 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Non working roller brush on dyson dc25 vacuum cleaner


    Hello, this is Ava with Think Crucial.

    There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

    You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

    https://www.thinkcrucial.com/search?type=product&q=dyson

    I hope this was helpful.

    Ava B.
    Think Crucial Customer Care
    http://www.thinkcrucial.com/

    Jun 08, 2010 | Dyson DC25 All Floors Bagless Upright...

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