Question about GE (PSS26MSRSS) Side by Side Refrigerator

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ICEMAKER FROSTING UP

I have a ESS23XGSBB Ge Eterna series 2 years old. Ice maker is always frosted over to where cubed ice is crushed. I have emptied the ice tray and cleaned it out along with the ice shoot. Next day it is frosted over again

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  • 304 Answers

Try to take some ice from the dispenser. Remove the glass and open the freezer door to look down inside the dispenser chute and see if the trap door has re-closed. If it remains open warm, humid air will enter the ice bucket and gradually freeze the cubes together. Trap door remaining open is generally caused by a rusted electrical coil which pulls the door open electrically then sticks, unable to re-close. Coil is located behind the panel that operates the dispenser. Relatively easily accessible.

Posted on Aug 22, 2009

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Posted on Jan 02, 2017

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Master_Tech
  • 770 Answers

SOURCE: THE ICE CUBE DISPENSER 0NLY SHOOTS CRUSHED ICE

yes and no ...... there is no real adjustment for it but you may have a sticking solenoid .....OK in the back of the unit remove the hopper and you will see the solenoid loop (white Plastic) in the back wall this need to pull up in order for the unit to dispense cubes. it maybe sticking ....now by moving it up and down a few times with your hand to make sure it is free....next dump all the ice out of the hopper and check the arm thathat sticks out the back of the hopper make sure it is not frozen after that reassby and place a few cubes back in the hopper to see if it is working..Let me know

Posted on Feb 16, 2008

Richie_asg1
  • 1036 Answers

SOURCE: ice dispenser in door clogged up or frozen

I would contact Hotpoint direct for this one. It sounds like a design fault to me.

What I think may be going on is that the cubes are melting too much, then refreezing lower down.

Set your freezer to -18, and the fridge to +2 and see if that changes things any.

Check seals in that area. Where is the moisture coming from to generate the frosting? - Is the location high in humidity?

Posted on Jun 11, 2008

  • 1 Answer

SOURCE: icemaker only dispenses crushed ice, not cubes

yea! I have been without cubes for 2 years. I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck. I am soooo happy!

Posted on Aug 10, 2008

rylee_smith
  • 8619 Answers

SOURCE: Ice maker only makes cubes. It will not make crushed ice.

Hi

Kindly check it could be because of following reasons :

  • Freezer may not be cold enough.
    Temperature must be 5 degrees (Fahrenheit) or colder to work properly.
  • Normal ice making capacity.
    The ice maker will produce between 2.5 to 4.0 pounds of ice a day depending on your model. Side-by-side models come with a large ice bucket and it may take up to three days to fill this container.
  • Water supply valve may not be completely open.
    Open valve completely.
  • Water supply valve may be blocked by foreign material or may not be large enough.
    Supply valve must have a 1/4" opening for water to fully supply ice maker. Many self-piercing valves do not have this big of an opening. Replace water supply valve with one that has a 1/4" opening.
  • Water filter may need changing.
    If equipped with a water filter, replace filter canister or cartridge.
    Please feel free to contact for further assistance

    Thanks
    Rylee
  • Posted on Jan 24, 2009

    woodchuck789
    • 4066 Answers

    SOURCE: Dispenses crushed ice and will not dispense ice cubes

    You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

    Posted on Aug 17, 2009

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    What I think may be going on is that the cubes are melting too much, then refreezing lower down.

    Set your freezer to -18, and the fridge to +2 and see if that changes things any.

    Check seals in that area. Where is the moisture coming from to generate the frosting? - Is the location high in humidity?

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