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Can't register new Amazon Fire. Connected to wi-fi but error message says not. How to resolve?

Unable to connect to Amazon

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Please contact Amazon support on this problem.

Posted on Dec 22, 2016

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Posted on Jan 02, 2017

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I need to connect my kindle fire to the internet but I am unable to connect


Have you registered it to your amazon account? Do you need to set up wi-fi?

You can reach Kindle Customer Support via phone or chat by clicking one of the links below:

To contact us via phone:
http://www.amazon.com/clicktocall

To contact us via chat:
http://www.amazon.com/clicktochat

Apr 07, 2017 | Amazon Tablets & eReaders

2 Answers

I'm having trouble connecting my new Kindle to my wi-fi


trouble connecting my new Kindle to my wi-fi Mary, Check the attached links,instruction and guides to get kindle connected, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Can Connect Kindle 5th Generation to Wi Fi
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Aug 03, 2016 | Amazon Kindle Paperwhite

1 Answer

How do I change the password on the kindle for the wireless network?


To add a new Wi-Fi Network:

If you don't see the network you want to connect to in the list of detected networks, you can add it by choosing "Enter other Wi-Fi network" at the bottom of the list of detected networks.
  1. Make sure you are within range of the network you want to add, and that you know the network name and password (if required).
  2. Press the Home button, then press the Menu button.
  3. Navigate to "Settings" by moving the 5-way controller down, then press the 5-way controller to select.
  4. Select "view" next to "Wi-Fi Settings" to display a list of detected Wi-Fi networks.
  5. Use the 5-way controller to navigate down to "Enter other Wi-Fi network" and press to select.
  6. Enter the name of the Wi-Fi network that you want to add.
  7. Enter the password (if required). Press the Symbol key to enter numbers or characters not present on the Kindle keyboard. You can continue to use the keyboard while the Symbol menu is displayed.
  8. Choose "submit." Kindle connects to the new Wi-Fi network.
If your Kindle fails to connect to the new Wi-Fi network, it will display an "unable to connect" message. You can try manually entering all the network information for the Wi-Fi network by choosing "set up network" when you see the "unable to connect" message. If you don't know the network information, try connecting to a different network, or contact the network's administrator.

To forget a Wi-Fi network:

You can tell Kindle to forget the Wi-Fi network you're connected to so that your Kindle doesn't connect to it automatically in the future.
  1. While connected to the network that you want to forget, press the Home button, then press the Menu button.
  2. Navigate to "Settings" by moving the 5-way controller down, then press the 5-way controller to select.
  3. Select "view" next to "Wi-Fi Settings" to display a list of detected Wi-Fi networks. You may have to wait a moment as your Kindle detects networks in range. The Wi-Fi network you are currently connected to displays the word "forget" next to it in the list of available networks.
  4. Choose "forget" to disconnect from the network.

To connect to a Wi-Fi network:

  1. Press the Home button, then press the Menu button.
  2. Navigate to "Settings" by moving the 5-way controller down, then press the 5-way controller to select.
  3. Select "view" next to "Wi-Fi Settings" to display a list of detected Wi-Fi networks. You may have to wait a moment as your Kindle detects networks in range. Kindle automatically scans for available Wi-Fi networks at periodic intervals. To rescan for available networks at any time, select "rescan."
  4. Select "connect" to connect to a network. If you see a lock symbol next to "connect," the network requires a password to connect.
  5. If necessary, enter the Wi-Fi network password, and choose "submit." Press the Symbol key to enter numbers or characters not present on the Kindle keyboard.
Once you are connected to a Wi-Fi network, Kindle automatically connects to it again whenever that network is in range. If more than one previously used network is in range, your Kindle automatically connects to the network that was most recently used.

Tip: Once your Kindle connects to a Wi-Fi network, that network displays "forget" next to it in the list of available networks. Selecting "forget" disconnects your Kindle from that Wi-Fi network and also prevents Kindle from automatically connecting to it in the future.

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Mar 07, 2016 | Tablets & eReaders

2 Answers

Why doesn't my Kindle Fire 6 recgonize my password?


Amazon.com: Customer Discussions: Kindle Fire won't accept my wi ...

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.Nov 16, 2011 - My Kindle Fire recognizes the signal but will not accept my password. I have consulted ..... In reply to an earlier post on Feb 6, 2012 7:32:42 PM PST ... I tried it and the Kindle still doesn't connect with my password. I was on the ... kindle won't connect with wi-fi
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Dec 25, 2015 | Amazon Kindle Fire HD 6 Tablet - 16GB

2 Answers

No longer will connect with WIFI although all other electronics are on the WIFI


Amazon.com: Customer Discussions: kindle won't connect with wi-fi

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.May 7, 2012 - If it will connect there, then the issue is not your Kindle but the network..... I just received a Kindle Fire HD as a gift and was able to connect to the ... It used to say "obtaining IP address" but it no longer says that, so I know there ... My Kindle will not stay ...
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Dec 20, 2015 | Amazon Kindle Fire HD

1 Answer

My old kindle quit working and I bought a new kindle fire. How can I add my old kindle account to my new kindle fire?


What you really need to do is add your new Kindle device to your
existing Amazon Kindle account. The good news is if you bought it from Amazon new, Amazon automatically registers it to your existing account. So . . .

Go to the Amazon website using your laptop or desktop computer and log onto your Amazon account.

1)On the upper right of the page you should see *Hello (your name)*
Drop down this menu by hovering your mouse pointer on it.

2) Select *Manage your content and devices*

3) If you're not logged in, enter your Username and password.

4) If you're browser is set to save passwords an log in you won't
need to do step 3

5) Select the *Your Devices* tab

6) All your Kindle devices should be listed there, including the new
Kindle Fire.

7) You can click on your old Kindle and *deregister* it.

8) You can make your new Kindle Fire your *default device* and
you can edit your other Kindle devices such as any Android
Device onto which you have installed the Kindle App.

9) The default device status ensures new books purchased will
automatically download to that device when it's connected to
the internet via Wi-Fi or 3G depending on what your Kindle Fire
is configured with.

10) You can click on the *Settings* tab to manage your credit card and other information.

May 12, 2015 | Amazon Kindle Fire HDX 7

1 Answer

I just got a kindle fire hd 6 and i follow instructions to set it up new to amazon and when i put in card details and all other details it comes up server error and fire is not registered why is this


It sounds like you may have lost your Wi-Fi for a moment. I would try it on a wired PC and if that doesn't work you can call Amazon's Kindle Help line.

Feb 03, 2015 | Amazon Tablets & eReaders

1 Answer

Cant acess my wi fi on my kindle fire as it needs my parental password which i cant rember


Not positive but think you will have to unregister the Kindle and then re-register it. You will lose everything.

Mar 09, 2014 | Amazon Kindle Fire HD

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