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Bissell vac brushes spin great just not on carpets

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You should be able to adjust the brushes height based on the carpet thickness. Check the manual.

Posted on Dec 22, 2016

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1 Answer

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the brush is always turning on the machine even when your using the tools. try not to set it down on thick carpet , or if you can set it on the linoleum.

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Install New Belt


Lift the headlight and rotate the thumb dial to release the carpet head. It will spin to the side. Rotate the square handle at the front of the vac fully to the left.
Remove the carpet head and open it from the bottom side. Observe which side had a little block below the LED belt indicator when you rotate the brush. The brush must go back in this way. The blocks at the end of the brush are color coded for height adjustment. Remove the brush, slide a genuine belt onto the center and close the bottom cover of the housing. make sure the brush spins freely, now look into the belt opening, round hole at the side. Using the square dial at the front of the head, rotate the hook into the belt to twist the belt and open it for installation onto the motor shaft.
Reinstall the head onto the vac, using the thumb dial to lock into place and rotate the square handle again . This will release the belt tension onto the motor shaft. Raise the vac up two knotches with the pedal before lower onto the carpet.

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I have a Bissell Pro Heat 2X carpet cleaner and the brushes spin, then stop. I turn it off and when I re-start, the brushes do not spin until I push foreward. The it spins and stops again. Both belts are...


The reason for the brushes to stop when it is above any surface is there is a switch in the handle that stops the brushes so it dont burn your motor up it may have a faulty switch.

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Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

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Bissell carpet cleaner brushes won't turn


Make sure you have released the handle, as if you wanted to push the machine forward. If the handle is locked upright, the brushes do not spin.

If they still don't spin, you may have a broken belt. Look carefully at the base, on each side. As I face the front of mine, on the right side of the machine, a small belt goes around one brush and a small cog wheel. On the left side, a larger belt goes around both brushes. If either belt is broken, the brushes will not spin. This can happen if you let gunk build up inside the clear plastic side pieces or around or above the brushes. It's very important to constantly be cleaning your Bissell. The belts can be ordered online and replaced. See your owner's manual.

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Check the brush motor, I have had to replace of few of them. If the brushes aren't turning, this could be the problem.

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1 Answer

Bissell 1698 PowerSteamer ProHeat Upright will not work. The brushes spin, the soap comes out, but no water is getting to the carpet.


Bissell 1698 PowerSteamer ProHeat Upright will not work. The brushes spin, the soap comes out, but no water is getting to the carpet.

You may try the trigger assembly may not be releasing the water , your brushes spin and the soap comes out but no water – it may have come unhooked or broken, also the water line could be plugged, clogged or pinched and not releasing water to the brushes -- you may try the owners manual for the trouble shooting for the item or check the Bissell website listed below or the customer service phone number of 1-800-237-7691 – the website has a list of trouble shooting listed right on the website I you enter the Model number and hit trouble shooting

http://www.bissell.com/
By Phone Customer Service:
(800) 237-7691

Hours:
M-F 8:00 a.m. - 10:00 p.m. ET
Saturday 9:00 a.m. - 8:00 p.m. ET

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