Question about Refrigerators

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The base of the interior of the freezer becomes rock solid with ice so I have now to keep the bottom drawer out as this becomes stuck with the ice . What is wrong and how can I cure it?

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  • Refrigerators Master
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Sounds like a drain line is plugged and needs a repairman to clean it for you .

Posted on Dec 22, 2016

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My Hotpoint ffa40x fridge freezerhas a problem,the freezer gets a build up of ice inside the freezer under the bottom drawer which makes the drawer stuck fast until i cut through the ice to release it.This...


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Your freezer should have a drain located in the bottom rear, usually behind an access panel that allows water to drain into the pan under the unit during the defrost cycle. If this drain becomes plugged, the defrost water has no place else to go but into the bottom of the freezer and turn into a block of ice. Clear the ice and poor hot water down the drain. You may also want to fish something (I use 1/4" water line) down the drain until the end gets to the pan underneath just in case there was something more solid stuck in the drain.

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