Question about Eureka Vacuums

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My eureka vac. is a great one. My problem is that that my hair will not come off my brush. No matter what I do ... I have to put it up right and use my fingers to get it off.. I called about this and they say they will not let me have service done, it is still under warranty.???

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Not for hair, no. Try slipping a knife under the hair and cutting it so you can pull it out. Sometimes you might need a pair of pliers to do it.

Posted on Dec 22, 2016

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Posted on Jan 02, 2017

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1 Answer

Eureka maxima vacuum smokes and smells like rubber burning..whats wrong with it..the brush turns but seems like its blowing outwards too


when you get a burning rubber smell, the drive belt is usually slipping on the motor due to friction on the brushes. Remove the belt and free all the tangled hair to allow the brushes to rotate very easily and then put a new belt on.

Jun 03, 2015 | Eureka Vacuums

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Eureka Model Whirlwind litespeed. The rotart brush does not turn or rotate. Should it turn or rotate in order to give better suction?


Hello fnintel, yes, if you are using the upright vacuum it should spin, ( the belt likely slipped off, or the brush is clogged with hair and the likes.)
However, if you are using the hose on the vacuum like a shop vac, some models bypass the rotary brush.
Good luck!

Jan 09, 2011 | Eureka Whirlwind Litespeed 5840 Bagless...

1 Answer

I have a Ultima 12 amp e10071, The brush is not turning, there is tension on the brush as if the belt is connected but still there is no rotation. The motor does run. How cani open the vac to take a...


You get to the belt & brush roll area from the top. On the hood of the vacuum, right behind the word Altima, to the right & left sides, you will see a screw. Remove them, lift off plastic hood. Check belt if broken or just stretched too big to catch brush to turn it. Check ends of brushroll for any hair, thread buildup & clean it. See if end caps turn easily. If one or both ends do not turn easily, the brush roll would need to be replaced.
Eureka Brush roll part # 62365-3
Eureka U belt part # 61120D

Sep 01, 2010 | Eureka Altima Upright Vacuum Model 2996AVS...

1 Answer

This the 2nd roller i put on here and it keeps


Keep the brush free of hair and thread, check your housing for excess wear and only use a genuine belt. As these uprights have gotten cheaper the reliability and durability has gone out the window. If within warranty consult a warranty center.
Sorry to say most bagless uprights are becoming disposable ,not highly serviceable....Retailers make huge money on expensive filters and in 3-5 years the vacs are in the landfill with unused filters still in your closet

Oct 11, 2009 | Eureka 2961AVZ Bagless Upright Vacuum

1 Answer

I replaced the belt on my eureka 4870 vac and set it for carpet, but the brush will not turn?


Check that you have put the seal caps at the end of each brush roll side properly - it fits in usually with the arrows down the way, or if there is a triangular "angle" sitting, its how the caps fit into the sides - sometimes Electrolux/Eureka models have different caps on either side of the brush that need to be aligned properly as well as ensuring that the brush belt is on. Also check that the brush bar is completely clean. Hope that helps you! 

Dec 26, 2008 | Vacuums

1 Answer

Carpet height selector doesn't work.


You have a bad belt. It may not be broke but it's so loose that it isn't turning the brush roller when a little resistance is applied to it. That belt is cheap and it's routine maintenance to change it about every 6 months. You will notice a big difference when you put a new one on.

Nov 22, 2008 | Vacuums

1 Answer

Eureka The Boss Smart Vac, beater bar stops turning when you use it on carpet


It is a simple fix that you need. Your belt needs to be replaced. After a period of time, the belt stretches to the point where it is still strong enough to spin the brush when you have the machine upside down to look at it, but when you put the machine down on the carpet the belt is too weak to turn the brush against the resistance of the carpet.

Most Eureka belt changes are simple to do and the belts are inexpensive.

Oct 24, 2008 | Eureka Vacuums

5 Answers

Looking for Eureka belt 70646A for a Eureka The Boss upright


I just replaced the belt on my Eureka The Boss Smart Vac (Model 4870D). I purchased a namebrand Eureka R belt from a local vendor. I did my best to follow the instructions printed on the bottom of the machine. I turned on the vacuum cleaner and the belt brush was spinning! I dropped it into vacuuming floor mode and the belt wouldn't spin no matter what level I put it on.

I called the manufacturer (1-800-282-2886) and spoke with a very nice woman on the phone. While I was speaking with her I noticed that a silver screw was lodged within the "brush roll control" yellow selector switch. With some shaking it became dislodged and I was able to put the "brush roll control" into the hard floors setting and turn the "carpet height adjustment" all the way to the right, so that it was facing the word "low." I then followed the instructions for replacing the belt again.. (1) remove base plate (2) remove brush roll (3) place new belt around motor shaft and then around brush roll (4) insert left side of brush roll before right side (5) rotate brush roll to be sure belt is centered (6) replace base plate, making sure to insert under 4 little tabs before securing with screws.

It appears that it is very important that the carpet height and brush control adjustment are set to their highest point possible (hardwood setting) in order to get the brush to roll in a carpet setting.

"R" is the correct belt for the 4870 and should be correct for all other 4800 models.

Thank you for posting your problem to this website. If I hadn't seen that others were having trouble, I would have just given up. I hope this long post helps someone that was in my situation.

Mar 08, 2008 | Vacuums

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