Question about Microsoft Windows Vista Ultimate Edition

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Dvd cd not working even after following fix instructions

I followed the instructions given - I had upperfilter and not lower filter. I deleted the upperfilter and the dvd/cd worked for only about 2 minutes. How do I fix it now?

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CD-ROM is displayed by BIOS during bootup?

I would try, before is re-installing OS, is re-installing a Burning Software Package or Trial, For me Nero is preferable as there aren't so many hooks as in Roxio.

See if this restores visability of CD-ROM.

Posted on Jul 25, 2009

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Check for the UpperFilter and LowerFilter again, if available delete it and then restart the Computer.


Next option will be reinstallation of the Operating System.

Posted on Jul 21, 2009

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When i put a cd in my cd/dvd rom it wont play dvd movies nor cd's, it wont show the dvd movie in windows media player nor itunes nor quickplay. the rom says dvd rw-r and those are the dvds i play and...


Hi,

Try to run the following hyperlink

Hyperlink to microsoft automatic assistance

Hyperlink to Cd drive autofix

If it doesnt work then try following steps:


  1. loadTOCNode(2, 'resolution'); Click Start, and then click Run. (in case of windows 7 click start, look for search program and files , type in there regedit and hit ok, jump to step 3)
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click
    UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters. (dont panic if you dont see lower filter)

    On the
    Edit menu, click Delete. (or simply right click and select delete)
  5. When you are prompted to confirm the deletion, click Yes.
  6. Exit Registry Editor.
  7. Restart the computer

Apr 20, 2011 | HP DVD DRIVE DVD Drive

1 Answer

My acer,s dvd rom dont working


Hi.

You may want to delete the upper and lower filters in your registry.In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Hope this helps.

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My Lenovo 3000 G410 Optiarc DVD RW AD-7560A ATA doesn't read dvd or cd anymore... so I can't install Ubuntu for my laptop. can you tell me what is the problem???


Did this just happen recently? Have you recently installed a new software in your computer? because sometimes when you installed a new software that is not compatible with the software installed in your computer conflict may arise and malfunction may follow but no worries there are a lot of trouble shooting steps you can do to fix this issue, you can either do system restore or delete the upper and lower filter in your computer.

To delete upper and lower filter follow the steps below:

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

I hope this information will be helpful. Thank you for using FixYa!

Your Feedback is greatly appreciated.

Feb 25, 2011 | Sony Optiarc AD-7170S Burner

1 Answer

Inspiron 1100 wont recognize dvd/cdrw cd burner drive


Hi,

Try to run the following hyperlink

Hyperlink to microsoft automatic assistance

Hyperlink to Cd drive autofix

If it doesnt work then try following steps:


  1. loadTOCNode(2, 'resolution'); Click Start, and then click Run. (in case of windows 7 click start, look for search program and files , type in there regedit and hit ok, jump to step 3)
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click
    UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters. (dont panic if you dont see lower filter)

    On the
    Edit menu, click Delete. (or simply right click and select delete)
  5. When you are prompted to confirm the deletion, click Yes.
  6. Exit Registry Editor.
  7. Restart the computer

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Cant install ND 6650A code 39


The issue is with the registry of the Computer. Please follow the steps to resolve the issue. Please back up the registry before performing the steps.

  • Please press "Windows+R" key to open the Run command, type regedit and then click OK.
  • Please click on File-->Export and then enter the name and select the location to backup the registry.
  • In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE-->SYSTEM--->CurrentControlSet-->Control-->Class-->{4D36E965-E325-11CE-BFC1-08002BE10318}
  • In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry.
  • On the Edit menu, click Delete and select Yes to confirm.
  • In the right pane, click LowerFilters, on the Edit menu, click Delete and select Yes.
Note If you do not see the LowerFilters registry entry, exit the Registry.
  • Exit Registry Editor and restart the Computer.
This should resolve the issue.

Good Luck!
Thank you for contacting.

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1 Answer

Code 10 no cd/dvd drive found, unable to burn cd?


To solve this Code 10 error, follow these instructions: NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4)This folder is the DVD/CD-ROM Drive Class Description in the registry.Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the
Registry Editor

7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives havereturned. You may also want to open Device Manager and verify that theyellow exclamation and error code on the CD or DVD drive is gone.

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Hl-dt-st dvdram gsa-t40n ata device driver curupted


Problem occurs when vista registry entry is corrupted. The steps to resolve this are as follows:
  • run regedit.exe
  • navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  • Depending on your particular setup, you may have multiple entries for {4D36E965-E325-11CE-BFC1-08002BE10318}. If this is the case, find the one that says DVD/CD-ROM drives (under default)
  • Once you have found the appropriate key, you will see an entry that says UpperFilters.
  • Delete this key and then restart
  • (NB: Do not delete any other 'UpperFilters' key that is not in the category of DVD/CD-ROM drives, otherwise you may get the BSOD.)
This solution fixed my problem.

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1 Answer

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Do you mean upper filter If you can only see upperfilters what you need to do is

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.
Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
8. Reboot the computer

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Error 39, corrupt DVD/CD-Rom Drive


Dear NICK,
its a windows registry related problem, you can fix it through :

This method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in WindowsLog on to Windows by using an account that has administrator rights and permissions. Then, follow these steps. Step 1: Start Registry Editor loadTOCNode(3, 'resolution');Click Start, click Run, type regedit, and then click OK. Registry Editor starts. Step 2: Delete the UpperFilters registry entry loadTOCNode(3, 'resolution'); 1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak. 6. On the Edit menu, click Delete. 7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:Are you sure you want to delete this value?The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step. Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'resolution'); 1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak. 6. On the Edit menu, click Delete. 7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:Are you sure you want to delete this value?The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey. 8. Exit Registry Editor. Step 4: Restart the computer loadTOCNode(3, 'resolution');If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program.

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Download the driver from Sony for this product that matches your operating system

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