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Have UK version of Quickbooks Pro 2003 with foreign exchange activated and now wish to upgrade to UK version of Quickbooks Pro 2009 but how go about it? Tried restore but would not accept it and recall a comment somewhere that if foreign exchange been used not able upgrade? What are my options as already purchased the 2008 version? Thanks beforehand, Lennie

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Hi

In order to upgrade to Quickbooks Pro 2009 at a discounted price you require the serial no. of the older product. You must input this to be able to avail of the upgrade user price.

For upgrade user pricing see http://proadvisor.intuit.com/product/accounting-software/pro-business-accounting-software.jsp

As far as a UK version of 2009 - it is still listed only as 2008 on the UK Quickbooks site.

See: http://quickbooks.intuit.co.uk/accounting-software/quickbooks-software-download.jsp

Having Forex activated on the older producy should have no bearing on activating the new one as you will be purchasing a new license for the new product.

Be aware that if you upgrade your older program to 2009 you cannot "Roll Back" to the previous version unless you follow the installation instruction as outlined here. This will explain why you cannot simply "restore" the product. (These instructions refer to how you can install 2008 along with previus versions have both versions available to you as you choose - the principle is the same for installing 2009 alongside 2003 if thats what you wish to do)
http://accountant.intuit.com/practice_resources/articles/technology/downloads/QuickBooks_2008_Install_Guide.pdf

Finally at his link you will find general information about installing Quickbooks Pro 2009 http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/1011011

Hope this answers your question. If so please remember to rate my answer or alternatively post up a comment so that the issue may be fully resoved to your satisfaction.

Posted on Jul 21, 2009

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