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I am unable to remove the filter on my Dyson Motorhead.

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: The motorhead on my Dyson

it could be the hose or the pipe electrics that are not working have you got any lights on the head at all

Posted on Mar 29, 2009

AndrexT
  • 14584 Answers

SOURCE: My Dyson V6 Motorhead runs intermittently. I have cleaned the collection chamber but still not fixed. Help!

Return it and have it fixed under warranty.

https://www.dyson.com/support/warrantyterms.aspx

Posted on Dec 05, 2016

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Mymy v6 motorhead shuts off intermitently on high and low power. can I fix this here


Hello, this is Ava with Think Crucial.

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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There is a sock stuck in the hose of my dyson dc23 animal motorhead how do I get it out


Hi, this is Jim with Crucial Vacuum,

Detach the hose and stretch it out completely, if the sock is in a hard to reach place use a broom handle to push it out. Be careful to mind the edges of the hose you don't want to cause a tear, which would lead to poor suction.

You can purchase replacement parts for your Dyson DC23 direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/dyson-dc23-pre-filter-part-913394-01.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

May 08, 2015 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

Can I recharge if the filter is out drying


Hi there, it's Jack at Dyson.

As a precaution, we would normally advise against recharging your DC59 while the washable pre-filter is removed and drying. Additionally, the machine should never be used without the filter in place.


I hope this answers your question. If you'd like any further advice you're welcome to contact the Dyson Customer Helpline directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 17, 2015 | Dyson DC59 Motorhead Bagless Cordless...

1 Answer

Not much suction


Hi there, it's Jack at Dyson.

If your DC21 Motorhead doesn't seem to be picking up as well as it should be, you may need to wash the lifetime pre-filter. In normal use this should be washed at least once every 3-6 months using cold water without detergent. Allow at least 12 hours for both parts of the filter to dry completely before replacing them in your machine.


You may also want to follow the steps shown in our online Support guide to make sure the Motorhead floor tool, wand and hose are free of any obstructions: http://www.dyson.co.uk/support/dc21/dc21-motorhead/my-machine-is-not-working/does-the-brushbar-turn-with-the-power-on-dc20

If you'd like some further guidance from our experts after giving this a try, we're happy to help. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Dyson DC05 MotorHead schematic


Hi David,

Unfortunately the DC05's Motorhead is supplied as a complete assembly, so we're unable to offer individual components to repair your Motorhead. If you'd like to order a replacement Motorhead assembly, you can do so via our Helpline on 0800 298 0298, or through our online store:

http://www.dyson.co.uk/Spares/Variant-Spares.aspx?pid=DC05-Motorhead

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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1 Answer

Dyson DC22 brush wont spin, does not appear to be getting power


Hi there,

I'm sorry to hear you're having difficulties with your DC22. If you've been unable to get the Motorhead working after cleaning it, please get in touch with us directly so we can provide further assistance. You can call us free on 1-866-693-9766 (US), or 1800 239 766 (AU) - if you're based outside these countries, please let me know where you're located so I can provide the correct contact details.

We'll look forward to helping you resolve this issue.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 04, 2012 | Dyson DC22 Motorhead Canister Vacuum...

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I have the Dyson DC23 with a Motorhead. Recently the motorhead has been cutting out but now doesn't work at all. We have checked for blockages and anything that may be tangled in it. It all looks...


My Dyson DC21 powerhead shuts off on its own. There is no blockage, I have reset the brushbar several times and cleaned the filters. I am frustrated! I want this problem fixed, I have had my vacuum well over 5 years :(

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